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OVERVIEW
- Business Overview
- Bookings
- Emergency Management
- Other Information
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GENERAL
- Pre-arrival, arrival and reception
- Car Park and Access amenities
- Entry
- Lifts
- Internal Spaces
- Public areas
- External Paths
- Public Toilets/Adult change facilities
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ACCOMMODATION
- Bedrooms
- Layout of room Image(s)
- Room Amenities
- Bathrooms
- Bathroom Image(s)
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COMMON AREAS
- Swimming pools, spas and waterparks
- Pool Access Image(s)
to view the full report.
Overview
General
Accommodation
Common Areas
Business Overview
The business has the following products/services available
Accommodation
Our business caters for the following disability types:
Blind or low vision
Deaf or low hearing
Limited mobility
Wheelchairs or mobility scooters
Cognitive or people on the Autism Spectrum
Novotel Logos_Perth Murray Street_RGB
Bookings
The business offers the following methods for bookings and enquiries:
Phone
Webportal
Our website supports Screen Readers
Our forms have high contract boxes and submit boxes
Emergency Management
The business has an emergency management and evacuation plan for guests with a disability
Guests with disabilities are noted in the guest log book for emergency and evacuation purposes
Other Information
For bookings made onsite, the ticket booth/counter/box office is accessible for people using a wheelchair
Pre-arrival, arrival and reception
The business has the following in place to support guests during pre-arrival, arrival and reception
Booking information and websites are compatible with screen readers
There is a reception/public entryway.
A tablet with text to voice or pen and paper at reception to aid in communication
Lighting in the reception area is even and glare free
Information and maps are available in written form
A familiarisation tour
Keys are available for each guest
Luggage assistance
Additional Information from the business
The following steps are in place to ensure that people with fatigue related to their disability are not disadvantaged by long wait times:
Seating is available in the lobby
Car Park and Access amenities
The business has the following Car Park and Access amenities
A drop off zone
Designated disabled parking bays
Level or ramped access from the car park to the entrance
An intercom system is available at the entrance of car park
Entry
The business has the following amenities/systems in place for entry
A path of access to the building is slip resistance and even
A path of access to the building is clear of obstruction
Self opening entry doors or fitted with a self closer
Glass doors are fitted with a visual sighting strip
Door jams/doors are of a contrasting colour to surrounding walls
Door handles are of a contrasting colour to the door
Signage is written in a contrasting colour
Signage is written in a Sans Serif font and use upper and lower case letters
The entry door is a minimum of 850mm wide
The entry door has self opening or a light opening pressure (for manual operations)
There a clear space of at least 1500mm x 1500mm in front of all doors.
The entrance door mats have a thickness less than 13mm and a width of 7500mm or greater
Lifts
The lifts have the following amenities in place
Internal Spaces
Clear and unobstructed routes through and between buildings
Interior walls are matte or low sheen
Floors, walls, counters and furniture are of contrasting colours
Any protruding or overhanging obstructions are at least 2meters above the floor or are protected
Tableware/glassware contrast with the table surface or table cloth
Floor surfaces are hard or short pile carpet
Accessible facilities are clearly signed and visible from all areas
All corridors greater than 900mm
Public areas
The public areas have the following amenities in place
Display units, Televisions, Video displays etc. are open captioned
Even lighting
Seating
External Paths
External paths of travel have the following amenities are in place
Surfaces are concrete, asphalt, smooth paving or hard packed fine gravel (max aggregate size 13mm)
Pathways are wider than 900mm
We don't have steps
We don't have steps
Step free routes clearly signed
Public Toilets/Adult change facilities
Public Toilets/Adult change facilities have the following amenities are in place
There is an accessible toilet for public use
The door is at least 850mm wide
There is a minimum of 850mm beside the toilet
Handrails are fitted
The toilet seat is 460mm above the floor
There is 2m mm of clear space in front of the toilet
The toilet seat of a contrasting colour to the floor
The toilet seat is460mm above the floor
Bedrooms
The bedrooms have the following facilities/amenities in place
There are 18 rooms available to guests who use a wheelchair
Bedroom furniture can be re-arranged on request
The following bed types are available in wheelchair accessible rooms
One double/queen bed/king bed
Layout of room Image(s)
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WhatsApp Image 2023-10-31 at 5.08.20 PM (1)
Room Amenities
Visual alarm is fitted to the room
Televisions are equipped with closed captioning capability
Room phones have volume control
Room phones have a visual ringing indicator
There is contrast between the walls, skirtings, floor and furniture
There is a clear path through the room
The edges of all furniture and fixtures are rounded
Doors open fully against the adjoining wall
There is a clear opening at least 850mm wide
There luggage racks for at least two suitcases
There at least one chair with rigid arms
Wardrobe and drawer handles are easy to grip
The bedside lamp switch is easy to reach from the bed
There is at least 850mm clear space beside the bed
The bed height is no higher than 680mm from the floor
There is at least 130mm clearance under the bed
Bathrooms
The bathrooms have the following facilities/amenities in place
All heating appliances and hot water pipes are protected or insulated
All shower, bath and basin taps are clearly differentiated between hot and cold
Fixtures and fittings have rounded edges
The hot water is thermostatically controlled to 41 degrees
The door is at least 850mm wide
There is a minimum of 850mm beside the toilet
Handrails are fitted
There is a minimum of 1400mm of clear space in front of the toilet
The toilet seat is a contrasting colour to the floor
The toilet seat is 460mm above the floor
There is a portable shower head on flexible hose
A door is fitted to the shower
A door is fitted to the showers with an outward swing at minimum width of 900 mm
Bathroom Image(s)
WhatsApp Image 2023-10-31 at 5.08.20 PM
Swimming pools, spas and waterparks
The following swimming pools, spas and waterparks amenities are available
Unisex change facilities with an accessible toilet
The following accessible entry methods are available to the pools and spas:
Accessible pool stairs (hand rails both sides)
Pool Access Image(s)
WhatsApp Image 2023-10-31 at 5.23.18 PM