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OVERVIEW
- Business Overview
- Bookings
- Emergency Management
- Communications
- Guide Dog and Service Animals
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GENERAL
- Pre-arrival, arrival and reception
- Cognitive Impairment Support
- Car Park and Access amenities
- Entry
- Internal Spaces
- Public areas
- Displays, exhibits, commentary and live performances
- External Paths
- Public Toilets/Adult change facilities
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ATTRACTIONS
- Image(s)
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COMMON AREAS
- Play Spaces
- Image(s)
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FOOD AND DRINK
- Dining Spaces
- Food and Beverage Image(s)
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Overview
General
Attractions
Common Areas
Food & Drink
Business Overview
The business has the following products/services available
Attraction
Food and Drink
Our business caters for the following disability types:
Limited mobility
Wheelchairs or mobility scooters
Food allergies or intolerances
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Bookings
The business offers the following methods for bookings and enquiries:
Webportal
Emergency Management
There are Audible device/s to alert occupants to evacuate with instructions on how to evacuate.
Exit signs are clear and easy to see
Exit signs have raised lettering or braille
Exit access is free and clear at all times
We ensure exit access is free and clear at all times by:
'Do not obstruct" signage at each exit. Standard practice adhered to by all staff and vendors. No furniture etc to obstruct exits
Exits and access to exists are greater than 900mm
Exit doors are able to be opened by all occupants
Exits to the emergency evacuation point does not include stairways
The evacuation point is clearly marked by a sign
The evacuation point is clearly marked by a sign with raised letters or braille
The business identifies guests who need additional assistance should an emergency occur by:
Staff offer assistance to anyone who requests it.
The procedure for assisting guests who need assisted rescue is:
Staff to help move guest to exit. Wheelchair onsite if needed.
Communications
Our business offers the following alternative communication methods
Plain English
Guide Dog and Service Animals
The business provides a secure area with shade and water for service animals
Bowls, bedding, etc. are provided for service animals
The business provides the following services for services animals:
Water bowls, undercover area.
Pre-arrival, arrival and reception
The business has the following in place to support guests during pre-arrival, arrival and reception
Information and maps are available in written form
Additional Information from the business
The following steps are in place to ensure that people with fatigue related to their disability are not disadvantaged by long wait times:
Plenty of seating throughout venue, self-serve water available in the bar area.
Cognitive Impairment Support
A space for parents and children on the Autism Spectrum
Car Park and Access amenities
The business has the following Car Park and Access amenities
Designated disabled parking bays
Level or ramped access from the car park to the entrance
The accessible entrance is clearly signed from the parking bay
Kerb ramps are in place where a pavement or walkway needs to be crossed
Entry
The business has the following amenities/systems in place for entry
Self opening entry doors or fitted with a self closer
Glass doors are fitted with a visual sighting strip
Door jams/doors are of a contrasting colour to surrounding walls
Door handles are of a contrasting colour to the door
The entry door is a minimum of 850mm wide
The entry door has self opening or a light opening pressure (for manual operations)
The entrance sill is less than 13mm
The entrance door mats have a thickness less than 13mm and a width of 7500mm or greater
Internal Spaces
Clear and unobstructed routes through and between buildings
Floor surfaces are hard or short pile carpet
Seating is available for guests unable to stand for long periods
Accessible facilities are clearly signed and visible from all areas
All corridors greater than 900mm
There is a quiet space for parents and children on the Autism Spectrum
In addition, the following further information can assist guests:
Parents room available
Public areas
The public areas have the following amenities in place
Seating
Displays, exhibits, commentary and live performances
For displays, exhibits, commentary and live performances the following amenities are in place
Seating
Wheelchair accessible spaces/seating
External Paths
External paths of travel have the following amenities are in place
Surfaces are concrete, asphalt, smooth paving or hard packed fine gravel (max aggregate size 13mm)
Paths or slopes longer than 15 metres have resting places or seats
Pathways are wider than 900mm
No steps
No steps
Public Toilets/Adult change facilities
Public Toilets/Adult change facilities have the following amenities are in place
There is an accessible toilet for public use
The door is at least 850mm wide
There is a minimum of 850mm beside the toilet
Handrails are fitted
The toilet seat is 460mm above the floor
There is 1500mm mm of clear space in front of the toilet
The toilet seat of a contrasting colour to the floor
The toilet seat is460mm above the floor
Image(s)
Accessible toilet
Carpark entry
Carparking
Footpath
Middle entry
Middle entry2
One of three accessible toilets
Play Spaces
Ramps provided are at least 25% of elevated sections of the play space
The surface of the play space is of a composite or rubberized material
The space contain colour contrasting elements
Seating is provided in or around the play space
Image(s)
playground
Dining Spaces
The dining spaces have the following facilities/amenities in place
The entrance has level access
The doorway is at least 850mm wide
There is level access through the dining area
Chairs are moveable to allow for wheelchairs to be seated at the tables
There are areas of full lighting
There are Plain English menus
There is an accessible toilet
Our business caters for the following dietary requirements
Gluten free (celiac)
Lactose free (dairy free)
Vegetarian
Vegan
There are procedures in place to avoid cross-contamination of food products
Each food stall is individually owned and will have different procedures in place.
Food and Beverage Image(s)
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