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OVERVIEW
- Business Overview
- Bookings
- Emergency Management
- Communications
- Other Information
- Guide Dog and Service Animals
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GENERAL
- Pre-arrival, arrival and reception
- Cognitive Impairment Support
- Car Park and Access amenities
- Entry
- Internal Spaces
- Public areas
- External Paths
- Steps
- Ramps
- Public Toilets/Adult change facilities
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ATTRACTIONS
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COMMON AREAS
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FOOD AND DRINK
- Dining Spaces
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Overview
General
Attractions
Common Areas
Food & Drink
Business Overview
The business has the following products/services available
Attraction
Food and Drink
Our business caters for the following disability types:
Blind or low vision
Deaf or low hearing
Limited mobility
Wheelchairs or mobility scooters
Food allergies or intolerances
Cognitive or people on the Autism Spectrum
Bookings
The business offers the following methods for bookings and enquiries:
Phone
Webportal
Emergency Management
There are visual device/s to alert occupants to evacuate.
Exit signs are clear and easy to see
Exit access is free and clear at all times
We ensure exit access is free and clear at all times by:
We are a small venue with only two doors for exit and they are rather large doors so it allows for a good clear exit path.
Exits and access to exists are greater than 900mm
Exit doors are able to be opened by all occupants
The evacuation point is clearly marked by a sign
The business identifies guests who need additional assistance should an emergency occur by:
On arrival or upon bookings if someone has mentioned they are in need of special or additional assistance. we are a pretty small space so it is easy to gauge and assess people upon arrival.
The procedure for assisting guests who need assisted rescue is:
by assessing the situation, communicating clearly, Locating designated carer if they may have one, offering appropriate assistance to the needs to the guest, and ensuring their safe evacuation if necessary.
Communications
An accessibility guide is available on the website
https://boomercreekvineyard.com.au/pages/cellar-door
Other Information
For bookings made onsite, the ticket booth/counter/box office is accessible for people using a wheelchair
Guide Dog and Service Animals
The business provides a secure area with shade and water for service animals
The business provides a toilet area for service animals
Bowls, bedding, etc. are provided for service animals
The business provides the following services for services animals:
We allow service animals both inside our building and surrounded out door area which also has shade provided. water bowls can be found throughout out cellar space and accessible to service animals. our Space is also properly and securely fenced so to keep guests and thier service animals safe.
Pre-arrival, arrival and reception
The business has the following in place to support guests during pre-arrival, arrival and reception
Information and maps are available in written form
Additional Information from the business
The following steps are in place to ensure that people with fatigue related to their disability are not disadvantaged by long wait times:
We have ample seating and are a very short distance from the parking facilities. We are also only a small venue and can cater to people very quickly.
Cognitive Impairment Support
A space for parents and children on the Autism Spectrum
Car Park and Access amenities
The business has the following Car Park and Access amenities
A drop off zone
Level or ramped access from the car park to the entrance
The accessible entrance is clearly signed from the parking bay
In addition, the following further information can assist guests
Whilst we do not have specific disabled parking yet we are working on having this implemented and installed. Will also note we are quite a small space and rarely over crowded so majority of times guests can park quite close to our establishment in most circumstances.
Entry
The business has the following amenities/systems in place for entry
A drop off point close to the entrance
A path of access to the building is slip resistance and even
A path of access to the building is clear of obstruction
Door jams/doors are of a contrasting colour to surrounding walls
Door handles are of a contrasting colour to the door
The entry door is a minimum of 850mm wide
The entrance sill is less than 13mm
There a clear space of at least 1500mm x 1500mm in front of all doors.
The entrance door mats have a thickness less than 13mm and a width of 7500mm or greater
Internal Spaces
Clear and unobstructed routes through and between buildings
Interior walls are matte or low sheen
Floors, walls, counters and furniture are of contrasting colours
Seating is available for guests unable to stand for long periods
All corridors greater than 900mm
There is a quiet space for parents and children on the Autism Spectrum
Public areas
The public areas have the following amenities in place
Even lighting
Seating
External Paths
External paths of travel have the following amenities are in place
Surfaces are concrete, asphalt, smooth paving or hard packed fine gravel (max aggregate size 13mm)
Paths or slopes longer than 15 metres have resting places or seats
Pathways are wider than 900mm
We do not have steps at any of our doorways they are all level.
Steps
Steps have the following amenities are in place
In addition, the following further information can assist guests
Our indoor and decked area is all at one level with no steps. there is a slight singular step from our decked area to the grassed area but is very visible.
Ramps
Ramps have the following amenities are in place
There are ramps.
All fixed ramps are 1:14 or less
In addition, the following further information can assist guests
We have a raised edge to one side of our ramp but not to the other. the drop is only very slight.
Public Toilets/Adult change facilities
Public Toilets/Adult change facilities have the following amenities are in place
There is an accessible toilet for public use
The door is at least 850mm wide
There is a minimum of 850mm beside the toilet
Handrails are fitted
The toilet seat is 460mm above the floor
The toilet seat of a contrasting colour to the floor
The toilet seat is460mm above the floor
TIM05023
SLO04800
SLO04946
Dining Spaces
The dining spaces have the following facilities/amenities in place
The entrance has level access
The doorway is at least 850mm wide
There is level access through the dining area
Chairs are moveable to allow for wheelchairs to be seated at the tables
There are areas of full lighting
There are Plain English menus
There is an accessible toilet
Our business caters for the following dietary requirements
Gluten free (celiac)
Lactose free (dairy free)
Nut free
Additive free
Vegetarian
Vegan
There are procedures in place to avoid cross-contamination of food products
All our food items are pre prepared and packaged. if there are any dietary or allergy requirements we make sure to use different utensils or gloves and make sure guests with specific food requirements have their food items served on a seperate platter.
There is a sample menu available online
Sample menu is available here -
https://boomercreekvineyard.com.au/pages/cellar-door
SLO04925
TIM05023
SLO04946
SLO04890