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OVERVIEW
- Business Overview
- Bookings
- Emergency Management
- Communications
- Other Information
- Guide Dog and Service Animals
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GENERAL
- Pre-arrival, arrival and reception
- Cognitive Impairment Support
- Car Park and Access amenities
- External Paths
- Public Toilets/Adult change facilities
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ADVENTURE ACTIVITIES
- Adventure activities
to view the full report.
Overview
General
Adventure
Business Overview
The business has the following products/services available
Adventure
Our business caters for the following disability types:
Blind or low vision
Deaf or low hearing
Limited mobility
Wheelchairs or mobility scooters
Food allergies or intolerances
Cognitive or people on the Autism Spectrum
Bookings
The business offers the following methods for bookings and enquiries:
Phone
Webportal
Our website supports Screen Readers
Our forms have high contract boxes and submit boxes
Staff have undergone disability awareness and training
Emergency Management
The business has an emergency management and evacuation plan for guests with a disability
Emergency and evacuation procedures are explained on arrival
Guests with disabilities are noted in the guest log book for emergency and evacuation purposes
Communications
Our website meets WCAG 2.0 accessibility standards
Our business offers the following alternative communication methods
Plain English
Magnifiers
Translation services via the Pemberton CRC and via technology apps
There is easy to read signage and information (e.g. menus and emergency information)
Other Information
The business accepts the companion card
Guide Dog and Service Animals
The business provides a secure area with shade and water for service animals
The business provides the following services for services animals:
I don't understand this question. I don't provide services to service animals.
Pre-arrival, arrival and reception
The business has the following in place to support guests during pre-arrival, arrival and reception
Booking information and websites are compatible with screen readers
Information and maps are available in written form
A familiarisation tour
Additional Information from the business
The following steps are in place to ensure that people with fatigue related to their disability are not disadvantaged by long wait times:
Accommodations for Fatigue in WILD Ones ProcessesYour efforts to accommodate individuals with fatigue are commendable. Here are some additional strategies you could consider to further enhance the experience for these individuals:1. Flexible Scheduling:Prioritise Appointments: If possible, schedule appointments for individuals with fatigue earlier in the day when they may have more energy.Allow Rescheduling: Be flexible and allow individuals to reschedule appointments if they are experiencing a flare-up or are feeling particularly fatigued.2. Efficient Processes:Streamline Forms: Minimise paperwork and streamline the booking process to reduce the cognitive load on individuals with fatigue.Offer Online Options: Provide online options for booking and information gathering, whenever possible.3. Clear Communication:Provide Advance Information: Send detailed information about the activity or tour in advance, allowing individuals to prepare and manage their energy levels accordingly.Offer Options: Provide options for activities or tours that may be less physically demanding or require less standing.4. Rest Breaks:Incorporate Breaks: Plan regular rest breaks throughout the activity or tour, especially in areas with comfortable seating or shade.Offer Quiet Spaces: If possible, provide quiet spaces where individuals can rest if needed.5. Personalised Support:Tailor the Experience: Work with individuals to understand their specific needs and limitations, and tailor the experience accordingly.Offer Additional Support: If necessary, consider offering additional support, such as a personal assistant or a wheelchair, to help individuals participate more comfortably.
Cognitive Impairment Support
Documents are available in plain English for people with cognitive impairment (This may include instructions, guides, menus and general information)
Quiet periods or early opening times for people on the Autism Spectrum
A space for parents and children on the Autism Spectrum
Car Park and Access amenities
The business has the following Car Park and Access amenities
A drop off zone
Designated disabled parking bays
Level or ramped access from the car park to the entrance
The accessible entrance is clearly signed from the parking bay
The public transport services available are:
As we are in a regional areas the bus stops are all accessible as they are major transport areas.
External Paths
External paths of travel have the following amenities are in place
Surfaces are concrete, asphalt, smooth paving or hard packed fine gravel (max aggregate size 13mm)
Pathways are wider than 900mm
Our services are outside in natural spaces, usually without any steps.
Our services are outside in natural spaces, usually without any steps.
Step free routes clearly signed
Public Toilets/Adult change facilities
Public Toilets/Adult change facilities have the following amenities are in place
There is an accessible toilet for public use
The door is at least 850mm wide
There is a minimum of 850mm beside the toilet
Handrails are fitted
The toilet seat of a contrasting colour to the floor
The toilet seat is460mm above the floor
Adventure activities
The adventure activities have the following facilities/amenities in place
Our adventure activities cater for people with a disability
Additional Information from the business
The following activities are available to people with a disability:
WILD One Forest School & Adventures: Accessible Activities for AllWILD One Forest School & Adventures is committed to providing inclusive and accessible experiences for people of all abilities. Here's a breakdown of the activities we offer, tailored to meet the needs of individuals with disabilities:1. Nature-Based Activities:Sensory Exploration: Our forest school activities are designed to engage all five senses, providing a stimulating and therapeutic experience for individuals with sensory processing disorders.Adaptive Equipment: We help utilise adaptive equipment, such as walking aids, wheelchairs, and sensory tools, to ensure everyone can fully participate.Modified Activities: We can modify activities to accommodate individual needs and abilities, ensuring a safe and enjoyable experience for all.2. Forest School Programs:Inclusive Learning: Our forest school programs foster a supportive and inclusive environment where individuals with disabilities can learn about nature, develop essential life skills, and build confidence.Personalised Support: We provide personalised support and accommodations to meet the specific needs of each participant, ensuring they feel valued and included.3. Outdoor Adventures:Accessible Trails: We utilise a variety of accessible trails suitable for individuals with mobility impairments, including wheelchair-friendly paths and boardwalks.Adaptive Equipment: We can help facilitate participants adaptive equipment, such as handcycles and off-road wheelchairs, to enable individuals with disabilities to enjoy outdoor adventures.Support Services: Our experienced guides are trained to provide support and assistance to individuals with disabilities, ensuring a safe and enjoyable experience.4. Forest Bathing:Mindful Experiences: Forest bathing, or "shinrin-yoku," is a practice that involves immersing oneself in nature to promote relaxation and well-being. Our guided forest bathing sessions are designed to be accessible to all, with a focus on mindfulness and sensory awareness.5. Therapeutic Programs:Mental Health Support: Our programs can provide therapeutic benefits for individuals with mental health conditions, such as anxiety, depression, and PTSD.Sensory Stimulation: Nature-based activities can stimulate the senses and provide a calming and grounding experience for individuals with sensory processing disorders.By incorporating these accommodations and services, we strive to create a welcoming and inclusive environment where everyone can connect with nature and experience the benefits of outdoor education.
The equipment utilised to make the activities available are:
We can create individual communication boards for participants who may need this additional support. Each one is tailored to the location we will visit. Although we do not provide "health aid" physical equipment, we do help facilitate experiences directly with the participant and their carer, should they have one.
The following limitations apply to participation, including those activities that are not available to people with a disability:
Limitations and Unavailable Activities for People with Disabilities While we strive to make our activities as accessible as possible, and ensure that we go to locations that are suitable for participants abilities, there are inherent limitations due to the outdoor nature of our programs and the varied terrain and weather conditions. These limitations may affect participation for individuals with certain disabilities.Terrain and Weather:Uneven Ground: Our activities often take place in natural environments with uneven ground, rocks, and roots. This can present challenges for individuals with mobility impairments or balance issues.Inclement Weather: While we can adjust activities or reschedule based on weather conditions, extreme weather events, such as heavy rain, hail, or high winds, can limit accessibility.Outdoor Facilities and Amenities:Limited Accessibility: While we work with the Department of Biodiversity Conservation and Attractions (DBCA) and local governments to improve facilities and amenities, there may still be limitations in terms of accessible restrooms, parking, and pathways.Remote Locations: Some of our activities take place in remote locations with limited infrastructure, which can present challenges for individuals with certain disabilities.Activities with Limited Accessibility:High-Intensity Activities: Activities that require significant physical exertion or coordination, such as traversing rocks or tree climbing, may not be suitable for individuals with certain disabilities.Water-Based Activities: While we can often provide accommodations for individuals with swimming limitations, activities that involve deep water or strong currents may not be accessible to everyone.It's important to note that these limitations can vary depending on the specific activity, the individual's abilities, and the weather conditions. We encourage individuals with disabilities to contact us directly to discuss their specific needs and to explore potential accommodations or alternative activities.We are continually working to improve accessibility and expand our offerings to cater to a wider range of participants. We appreciate the collaborative efforts of DBCA and local governments in supporting our initiatives.
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