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Overview
General
Tour/Transport
Business Overview
The business has the following products/services available
Tour/Transport
Our business caters for the following disability types:
Limited mobility
Wheelchairs or mobility scooters
Food allergies or intolerances
Bookings
The business offers the following methods for bookings and enquiries:
Phone
Email
Webportal
Emergency Management
I do not operate from a building or premises to evacuate from.
Guide Dog and Service Animals
The business provides a secure area with shade and water for service animals
The business provides a toilet area for service animals
Bowls, bedding, etc. are provided for service animals
The business provides the following services for services animals:
Service animals are welcome on any of our private tours, please contact us in advance to arrange a space for your animal in our tour van.
Pre-arrival, arrival and reception
The business has the following in place to support guests during pre-arrival, arrival and reception
Additional Information from the business
The following steps are in place to ensure that people with fatigue related to their disability are not disadvantaged by long wait times:
I have no queues, I offer private tours only or small groups of 5
Cognitive Impairment Support
Documents are available in plain English for people with cognitive impairment (This may include instructions, guides, menus and general information)
Displays, exhibits, commentary and live performances
For displays, exhibits, commentary and live performances the following amenities are in place
Seating
Wheelchair accessible spaces/seating
External Paths
External paths of travel
Surfaces are concrete, asphalt, smooth paving or hard packed fine gravel (max aggregate size 13mm)
Pathways are wider than 900mm
I do not operate from a building or premise
I do not operate from a building or premise
Tour/Transport Services
The tour/transport services have the following facilities/amenities in place
Buses/Coaches
None, I hire a wheelchair accessible van on request. vehicles have wheelchair lifts or ramps
None vehicles have low floors with ramped entry
The maximum wheelchair capacity available in the fleet is:
None
Route Planning
Route Planning
The tour route includes stops with accessible toilet facilities
Additional Information from the business
In addition, the following further information can assist guests:
Wheelchair accessible van is available on request.
Lunch stop venues are accessible
Sightseeing and photo opportunity stops are step free
Walking Tours
Operated on a step free route
Multi-paced to account for slower walkers
Guides
Guides have been trained in the following
Use of clear/simple English
Correct pronunciation for lip readers
This tour stops at attractions/accommodation/food and beverage/retail spaces that are not operated by this business. For information relating to these individual properties please follow the weblink provided
The Lobster Shack
https://www.lobstershack.com.au/
The Pinnacles Desert
https://exploreparks.dbca.wa.gov.au/site/pinnacles-desert-lookout-and-drive
Little Eeden Honey Farm
https://www.littleeedenfarm.com.au/
New Norcia
https://www.newnorcia.com.au/
In addition, the following further information can assist guests
All tours can be adjusted to suit the individual.
All sight seeing can be done on foot or by the comfort of our tour van.
