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OVERVIEW
- Business Overview
- Bookings
- Emergency Management
- Communications
- Guide Dog and Service Animals
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GENERAL
- Pre-arrival, arrival and reception
- Cognitive Impairment Support
- Car Park and Access amenities
- External Paths
- Steps
- Public Toilets/Adult change facilities
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FOOD AND DRINK
- Dining Spaces
to view the full report.
Overview
General
Food & Drink
Business Overview
The business has the following products/services available
Food and Drink
Our business caters for the following disability types:
Blind or low vision
Deaf or low hearing
Limited mobility
Wheelchairs or mobility scooters
Food allergies or intolerances
Cognitive or people on the Autism Spectrum
Bookings
The business offers the following methods for bookings and enquiries:
Phone
Emergency Management
Communications
An accessibility guide is available on the website
https://www.jf-ym-sharpe.com.au
Our website meets WCAG 2.0 accessibility standards
Our business offers the following alternative communication methods
Plain English
Printed Menu on outside and Pictured Menu Board on inner wall easily viewed from the outside
There is easy to read signage and information (e.g. menus and emergency information)
There is a Pictorial menu
Ice cream Van
Guide Dog and Service Animals
The business provides the following services for services animals:
If service animals were in the Park we would be happy to provide water and assist with shade requirements
Pre-arrival, arrival and reception
The business has the following in place to support guests during pre-arrival, arrival and reception
Additional Information from the business
The following steps are in place to ensure that people with fatigue related to their disability are not disadvantaged by long wait times:
In our business and its location there are not long wait times. If this did occur, we would ask other customers to be patient while we attended to the needs of the person with the disability.
Cognitive Impairment Support
Documents are available in plain English for people with cognitive impairment (This may include instructions, guides, menus and general information)
A "social script" guide to your premises or attraction describing the sights, sounds and smells to aid parents/carers prepare visitors in advance
The 'social script' is available in word and other editable formats
Car Park and Access amenities
The business has the following Car Park and Access amenities
A drop off zone
Designated disabled parking bays
Level or ramped access from the car park to the entrance
The accessible entrance is clearly signed from the parking bay
Kerb ramps are in place where a pavement or walkway needs to be crossed
In addition, the following further information can assist guests
Additional information is in sign, and picture form that is provided by DBCA to inform Guests to the Park.
External Paths
External paths of travel
Surfaces are concrete, asphalt, smooth paving or hard packed fine gravel (max aggregate size 13mm)
Paths or slopes longer than 15 metres have resting places or seats
Pathways are wider than 900mm
None in the Area where we trade
Not in the area where we trade. It is fully accessible.
In addition, the following further information can assist guests
What is on DBCA signage
Steps
Steps
In addition, the following further information can assist guests
No steps to gain access to around area where we trade.
Public Toilets/Adult change facilities
Public Toilets/Adult change facilities have the following amenities are in place
In addition, the following further information can assist guests
The Park Toilets are accessible, and located close to our van.
Dining Spaces
The dining spaces have the following facilities/amenities in place
The entrance has level access
The smallest doorway is 650mm wide
All glass doors and full height windows have contrast markings
There are areas of full lighting
There are large print menus
There are Plain English menus
There is an accessible toilet close by that is open during our business hours
Our business caters for the following dietary requirements
Gluten free (celiac)
Low potassium
Low sodium
Nut free
Vegetarian
There are procedures in place to avoid cross-contamination of food products
We use very few food items, and all are kept in their separate lidded containers with own utensils.
There is a sample menu available online
Sample menu is available here -
https://www.jf-ym-sharpe.com.au
Ice cream Van
In addition, the following further information can assist guests
We only have one opening for customer contact.