ATIC Accessibility

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Overview

General

Accommodation

Attractions

Common Areas

Food & Drink

Business Overview

The business has the following products/services available

Accommodation

Food and Drink

Our business caters for the following disability types:

Blind or low vision

Limited mobility

Wheelchairs or mobility scooters

Bookings

The business offers the following methods for bookings and enquiries:

Phone

Webportal

Emergency Management

There are Audible device/s to alert occupants to evacuate with instructions on how to evacuate.

Exit signs are clear and easy to see

Exit access is free and clear at all times

We ensure exit access is free and clear at all times by:
The exit and entrance to the holiday park is via a road that is always open

Exits and access to exists are greater than 900mm

Exit doors are able to be opened by all occupants

Exits to the emergency evacuation point does not include stairways

The evacuation point is clearly marked by a sign

The business identifies guests who need additional assistance should an emergency occur by:
Notes on our guests inhouse report

The procedure for assisting guests who need assisted rescue is:
Our staff are available 24hours per day, 7 days per week to assist our guests with urgent matters

Guests with disabilities are noted in the guest log book for emergency and evacuation purposes

Other Information

For bookings made onsite, the ticket booth/counter/box office is accessible for people using a wheelchair

The business accepts the companion card

Guide Dog and Service Animals

The business provides the following services for services animals:
Service animals stay with their owners either in onsite accommodation or on a caravan camping site. They are taken care of by their owners.

Pre-arrival, arrival and reception

The business has the following in place to support guests during pre-arrival, arrival and reception

Booking information and websites are compatible with screen readers

There is a reception/public entryway.

Seating available at reception

Lighting in the reception area is even and glare free

Information and maps are available in written form

A step free map/guide

Additional Information from the business

The following steps are in place to ensure that people with fatigue related to their disability are not disadvantaged by long wait times:
None

Car Park and Access amenities

The business has the following Car Park and Access amenities

A drop off zone

Level or ramped access from the car park to the entrance

The accessible entrance is clearly signed from the parking bay

Entry

The business has the following amenities/systems in place for entry

A drop off point close to the entrance

A path of access to the building is slip resistance and even

A path of access to the building is clear of obstruction

Door handles are of a contrasting colour to the door

Signage is written in a contrasting colour

The entry door is a minimum of 850mm wide

The entrance door mats have a thickness less than 13mm and a width of 7500mm or greater

Internal Spaces

Interior walls are matte or low sheen

Floors, walls, counters and furniture are of contrasting colours

Any protruding or overhanging obstructions are at least 2meters above the floor or are protected

Floor surfaces are hard or short pile carpet

Seating is available for guests unable to stand for long periods

Accessible facilities are clearly signed and visible from all areas

All corridors greater than 900mm

Public areas

The public areas have the following amenities in place

Seating

External Paths

External paths of travel

Pathways are wider than 900mm

There 3 successive steps or less on any path or at any doorway

Steps

There are steps.

Handrails fitted to all open sets of steps

Handrails extend 300mm beyond the top and bottom step

Ramps

Ramps have the following amenities are in place

There are ramps.

All fixed ramps are 1:14 or less

Hand rails are fitted

Long ramps (more than 10m) are 1:20 or less

Ramps have a raised edge of at least 100mm

Public Toilets/Adult change facilities

Public Toilets/Adult change facilities have the following amenities are in place

There is an accessible toilet for public use

The door is at least 850mm wide

There is a minimum of 850mm beside the toilet

Handrails are fitted

The toilet seat is 460mm above the floor

The toilet seat of a contrasting colour to the floor

The toilet seat is460mm above the floor

There is a registered changing places facility

In addition, the following further information can assist guests

The closest 'changing place' is in Margaret River at the Recreation Centre, 38kms away from Hamelin Bay

Bedrooms

The bedrooms have the following facilities/amenities in place

There are 1 cottage and 2 accessible public bathrooms rooms available to guests who use a wheelchair

Room Amenities

Visual alarm is fitted to the room

Televisions are equipped with closed captioning capability

There is a clear path through the room

The edges of all furniture and fixtures are rounded

Wardrobe handles are a contrasting colour to the doors and draws

Housekeeping procedures instruct staff not to reposition furniture that has been moved

Doors open fully against the adjoining wall

There is a clear opening at least 850mm wide

There luggage racks for at least two suitcases

There at least one chair with rigid arms

Wardrobe and drawer handles are easy to grip

The bedside lamp switch is easy to reach from the bed

There is at least 850mm clear space beside the bed

The bed height is no higher than 680mm from the floor

Non-allergenic cleaning products are used

Bathrooms

The bathrooms have the following facilities/amenities in place

All heating appliances and hot water pipes are protected or insulated

All shower, bath and basin taps are clearly differentiated between hot and cold

Fixtures and fittings have rounded edges

The hot water is thermostatically controlled to 41 degrees

The door is at least 850mm wide

There is a minimum of 850mm beside the toilet

Handrails are fitted

There is a minimum of 1400mm of clear space in front of the toilet

The toilet seat is a contrasting colour to the floor

The actual height of the toilet seat is 420mm.

There is a roll-in shower with fold down fixed seat or a shower chair

There is a portable shower head on flexible hose

A door is fitted to the shower

A door is fitted to the showers with an outward swing at minimum width of 900 mm

Attractions Basics

https://hamelinbayholidaypark.com.au/

Play Spaces

The space contain colour contrasting elements

playground

Dining Spaces

The dining spaces have the following facilities/amenities in place

The smallest doorway is 800mm wide

All glass doors and full height windows have contrast markings

There are areas of full lighting

There is an accessible toilet

Our business caters for the following dietary requirements

Gluten free (celiac)

Vegetarian

There are procedures in place to avoid cross-contamination of food products

We have a small kiosk onsite - all of our food is delivered packaged and sold to the customer packaged.

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