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Overview
General
Business Overview
Bookings
The business offers the following methods for bookings and enquiries:
Phone
Webportal
Emergency Management
Exit signs are clear and easy to see
Exit access is free and clear at all times
We ensure exit access is free and clear at all times by:
Doors out to carpark
Exits and access to exists are greater than 900mm
Exit doors are able to be opened by all occupants
Exits to the emergency evacuation point does not include stairways
The evacuation point is clearly marked by a sign
The business identifies guests who need additional assistance should an emergency occur by:
On check in identified and recorded in booking system
The procedure for assisting guests who need assisted rescue is:
• Guests with disabilities are noted in the guest log book for emergency and evacuation purposes
Guests with disabilities are noted in the guest log book for emergency and evacuation purposes
Guide Dog and Service Animals
The business provides a toilet area for service animals
The business provides the following services for services animals:
• The business provides a toilet area for service animals
Pre-arrival, arrival and reception
The business has the following in place to support guests during pre-arrival, arrival and reception
There is a reception/public entryway.
Additional Information from the business
The following steps are in place to ensure that people with fatigue related to their disability are not disadvantaged by long wait times:
N/A
In addition, the following further information can assist guests
N/A
Car Park and Access amenities
The business has the following Car Park and Access amenities
Level or ramped access from the car park to the entrance
External Paths
External paths of travel have the following amenities are in place
Surfaces are concrete, asphalt, smooth paving or hard packed fine gravel (max aggregate size 13mm)
Pathways are wider than 900mm
There 3 successive steps or less on any path or at any doorway