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OVERVIEW
- Business Overview
- Bookings
- Emergency Management
- Communications
- Other Information
- Guide Dog and Service Animals
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GENERAL
- Pre-arrival, arrival and reception
- Cognitive Impairment Support
- Car Park and Access amenities
- Entry
- Lifts
- Internal Spaces
- Public areas
- Displays, exhibits, commentary and live performances
- External Paths
- Steps
- Ramps
- Public Toilets/Adult change facilities
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ATTRACTIONS
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COMMON AREAS
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EVENTS
- Events
to view the full report.
Overview
General
Attractions
Common Areas
Events
Business Overview
The business has the following products/services available
Attraction
Our business caters for the following disability types:
Blind or low vision
Deaf or low hearing
Limited mobility
Wheelchairs or mobility scooters
Cognitive or people on the Autism Spectrum
Bookings
The business offers the following methods for bookings and enquiries:
Phone
Webportal
Our website supports Screen Readers
Our forms have high contract boxes and submit boxes
Staff have undergone disability awareness and training
Emergency Management
The business has an emergency management and evacuation plan for guests with a disability
Emergency and evacuation procedures are explained on arrival
Guests with disabilities are noted in the guest log book for emergency and evacuation purposes
Communications
An accessibility guide is available on the website
https://www.perthmint.com/visit/visitor-information/
Our website meets WCAG 2.0 accessibility standards
Our business offers the following alternative communication methods
Plain English
Brochureware made available in 8 different languages, as well as ExperiencePlus app available for written content and information.
There is easy to read signage and information (e.g. menus and emergency information)
The Perth Mint offers audio guides in 10 languages English, Chinese, Indonesian, Korean, French, German, Italian, Spanish and Dutch through an Experience Plus app that may be downloaded.
Other Information
The business accepts the companion card
Guide Dog and Service Animals
The business provides a secure area with shade and water for service animals
Bowls, bedding, etc. are provided for service animals
The business provides the following services for services animals:
The Perth Mint has an Assistance Animals Policy and welcomes assistance animals to our visitor experience.
Pre-arrival, arrival and reception
The business has the following in place to support guests during pre-arrival, arrival and reception
Booking information and websites are compatible with screen readers
There is a reception/public entryway.
Seating available at reception
A tablet with text to voice or pen and paper at reception to aid in communication
Lighting in the reception area is even and glare free
Visitors may purchase tour tickets to The Perth Mint via their smartphones or in person with a Visitor Services Officer by the Reception desk. Customers are supported by Visitor Service Officers in purchasing tickets directly at the Reception Counter.
Information and maps are available in written form
A familiarisation tour
Additional Information from the business
The following steps are in place to ensure that people with fatigue related to their disability are not disadvantaged by long wait times:
Visitor Services Officers provide suggestions for available seating options within and around The Perth Mint site. There is available seating throughout the venue for visitors partaking the tour during the heritage talk outside the heritage building, around the 1 Tonne Gold Coin within the heritage building, and in the outdoor courtyard upon exiting the exhibition areas. Visitors are given priority access to the Exhibition if needed and can enter into the Museum ahead of other guests on the tour to provide them with more quiet space and time to explore the venue.
Cognitive Impairment Support
Documents are available in plain English for people with cognitive impairment (This may include instructions, guides, menus and general information)
Car Park and Access amenities
The business has the following Car Park and Access amenities
Designated disabled parking bays
Level or ramped access from the car park to the entrance
In addition, the following further information can assist guests
The Perth Mint offers private tours to support visitors with cognitive impairment needs at no extra cost. Lighting is brightened and noise/music and sound effects turned off to minimise overstimulation. Hands-on tours are provided and free-roaming exploration time is prioritised for visitors to engage with the content at their own pace.
Entry
The business has the following amenities/systems in place for entry
A drop off point close to the entrance
A path of access to the building is slip resistance and even
A path of access to the building is clear of obstruction
Glass doors are fitted with a visual sighting strip
Door jams/doors are of a contrasting colour to surrounding walls
Door handles are of a contrasting colour to the door
Signage is written in a contrasting colour
Signage is written in a Sans Serif font and use upper and lower case letters
The entry door is a minimum of 850mm wide
The entry door has self opening or a light opening pressure (for manual operations)
The entrance sill is less than 13mm
There a clear space of at least 1500mm x 1500mm in front of all doors.
The entrance door mats have a thickness less than 13mm and a width of 7500mm or greater
In addition, the following further information can assist guests
Main doors to premises are kept open throughout year as heritage restrictions mean we cannot install a self-closing mechanism.
Lifts
In addition, the following further information can assist guests
The premises resides in a heritage building and all public areas are located on the ground floor where lifts are not required.
Internal Spaces
Clear and unobstructed routes through and between buildings
Interior walls are matte or low sheen
Floors, walls, counters and furniture are of contrasting colours
Any protruding or overhanging obstructions are at least 2meters above the floor or are protected
Floor surfaces are hard or short pile carpet
Seating is available for guests unable to stand for long periods
All corridors greater than 900mm
In addition, the following further information can assist guests
The Perth Mint site is physically accessible for visitors with mobility aids and wheelchairs. The site offers the use of a wheelchair to visitors if required.
Public areas
The public areas have the following amenities in place
Hearing loops
Hearing loop symbols are displayed
Even lighting
Seating
In addition, the following further information can assist guests
Hearing loops have been installed in the Melting House where our gold pour demonstrations are conducted. We offer Auslan Tours every six months with interpreters available on every tour. This is a free offering to all visitors.
Displays, exhibits, commentary and live performances
For displays, exhibits, commentary and live performances the following amenities are in place
Seating
Wheelchair accessible spaces/seating
A written transcript where audio description is provided i.e. display commentary, tour commentary
Hearting loops for live shows and presentations
In addition, the following further information can assist guests
A hearing loop is located in the Melting House within The Perth Mint museum area for the gold pouring demonstration. Written transcripts are available in physical form (paper), or via the ExpereincePLus app, free for all visitors to access.
External Paths
External paths of travel
Surfaces are concrete, asphalt, smooth paving or hard packed fine gravel (max aggregate size 13mm)
Paths or slopes longer than 15 metres have resting places or seats
Pathways are wider than 900mm
There 3 successive steps or less on any path or at any doorway
The only path with steps has an adjacent path that is wheelchair accessible.
Step free routes clearly signed
In addition, the following further information can assist guests
Steps leading to main building are supported by two ramps either side of entry for ease of access. Heritage setting restricts signage available to display in external spaces.
Steps
Steps
There are steps.
All steps or staircases have enclosed risers
The underside of all staircases are enclosed or protected to a height of at least 2 metres
Handrails fitted to all open sets of steps
Handrails extend 300mm beyond the top and bottom step
In addition, the following further information can assist guests
Two spaces have more than three steps: Inside the Exhibition, steps leading up to bathrooms available on level 1. Universal access bathrooms are available inside the premises on the ground floor. The other location that has more than three steps is the entrance to the 310 building, which has ramps on either side for universal access.
Ramps
Ramps have the following amenities are in place
There are ramps.
All fixed ramps are 1:14 or less
Hand rails are fitted
Long ramps (more than 10m) are 1:20 or less
Temporary ramps are available
Temporary ramps are in place for the duration of the guests stay
Ramps have a raised edge of at least 100mm
In addition, the following further information can assist guests
Temporary ramps available if required, and all ramps provide full access to ground level of 310 building.
Public Toilets/Adult change facilities
Public Toilets/Adult change facilities have the following amenities are in place
There is an accessible toilet for public use
The door is 835mm wide
There is a minimum of 850mm beside the toilet
Handrails are fitted
The toilet seat is 460mm above the floor
The toilet seat of a contrasting colour to the floor
The height of the toilet seat is: 411mm.
Disabled parking area
Main entrance aerial view
Main entrance
Ticket counter
Exhibits 1
Exhibits 2
Exhibits 3
Accessible toilet 1
Accessible toilet 2
Accessible toilet 3
Jewellery Shop
Gift Shop
Events
Events have the following facilities/amenities in place
We cater for a range of seating and viewing options
We cater for varying group sizes
Our event can be booked from the main web site
Seating is at regular intervals
Grassed areas are covered with a hard surface
Side shows, activities etc. are accessible
Accessible public transport is detailed in the event information