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OVERVIEW
- Business Overview
- Bookings
- Emergency Management
- Communications
- Guide Dog and Service Animals
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GENERAL
- Pre-arrival, arrival and reception
- Cognitive Impairment Support
- Car Park and Access amenities
- External Paths
- Steps
- Public Toilets/Adult change facilities
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TOUR OPERATORS
- Tour/Transport Services
- Route Planning
- Guides
to view the full report.
Overview
General
Tour/Transport
Business Overview
The business has the following products/services available
Tour/Transport
Our business caters for the following disability types:
Deaf or low hearing
Food allergies or intolerances
Bookings
The business offers the following methods for bookings and enquiries:
Phone
Webportal
Our website supports Screen Readers
Our forms have high contract boxes and submit boxes
Staff have undergone disability awareness and training
Emergency Management
The business has an emergency management and evacuation plan for guests with a disability
Emergency and evacuation procedures are explained on arrival
Guests with disabilities are noted in the guest log book for emergency and evacuation purposes
Communications
An accessibility guide is available on the website
en.perthscuba-dive.com
Our website meets WCAG 2.0 accessibility standards
Our business offers the following alternative communication methods
Plain English
Magnifiers
Not specified
There is easy to read signage and information (e.g. menus and emergency information)
Board for writing letters underwater
Guide Dog and Service Animals
The business provides a secure area with shade and water for service animals
The business provides a toilet area for service animals
Bowls, bedding, etc. are provided for service animals
The business provides the following services for services animals:
Staff to be assigned to look after assistance animals during diving.
Pre-arrival, arrival and reception
The business has the following in place to support guests during pre-arrival, arrival and reception
Booking information and websites are compatible with screen readers
Information and maps are available in written form
Additional Information from the business
The following steps are in place to ensure that people with fatigue related to their disability are not disadvantaged by long wait times:
When participating in diving tours, as forms are completed individually beforehand, there is no waiting time.
Cognitive Impairment Support
Documents are available in plain English for people with cognitive impairment (This may include instructions, guides, menus and general information)
A "social script" guide to your premises or attraction describing the sights, sounds and smells to aid parents/carers prepare visitors in advance
The 'social script' is available in word and other editable formats
Quiet periods or early opening times for people on the Autism Spectrum
A space for parents and children on the Autism Spectrum
Car Park and Access amenities
The business has the following Car Park and Access amenities
A drop off zone
Level or ramped access from the car park to the entrance
The public transport services available are:
We will provide a pick-up and drop-off service from the closest train stations, as well as from the closest bus or tram stops.
Kerb ramps are in place where a pavement or walkway needs to be crossed
External Paths
External paths of travel have the following amenities are in place
Surfaces are concrete, asphalt, smooth paving or hard packed fine gravel (max aggregate size 13mm)
Paths or slopes longer than 15 metres have resting places or seats
Pathways are wider than 900mm
Steps
Steps have the following amenities are in place
In addition, the following further information can assist guests
At some scuba diving sites, there may be steps.
Public Toilets/Adult change facilities
Public Toilets/Adult change facilities have the following amenities are in place
There is an accessible toilet for public use
The door is at least 850mm wide
There is a minimum of 850mm beside the toilet
Handrails are fitted
The toilet seat is 460mm above the floor
The toilet seat of a contrasting colour to the floor
The toilet seat is460mm above the floor
A facility with an adult change table
Tour/Transport Services
The tour/transport services have the following facilities/amenities in place
Buses/Coaches
0 vehicles have wheelchair lifts or ramps
0 vehicles have low floors with ramped entry
The maximum wheelchair capacity available in the fleet is:
0
Commentary is available in written format
Route Planning
Route Planning
The tour route includes stops with accessible toilet facilities
Additional Information from the business
In addition, the following further information can assist guests:
Not specified
Lunch stop venues are accessible
Sightseeing and photo opportunity stops are step free
Overnight Stops
For overnight stays, wheelchair accessible rooms are available
The accommodation provider used for overnight stops has been independently verified as accessible, please contact us for further information
The total number of wheelchair passengers that can be catered for at overnight stops are:
0
Walking Tours
Operated on a step free route
Multi-paced to account for slower walkers
Guides
Guides have been trained in the following
Use of clear/simple English
Correct pronunciation for lip readers
There is a audio description of surroundings
Marine
Accessibility is tide dependent
Jurien Bay Jetty
Jurien Bay Boarding area
This tour stops at attractions/accommodation/food and beverage/retail spaces that are not operated by this business. For information relating to these individual properties please follow the weblink provided
・Pinnacles Desert：https://exploreparks.dbca.wa.gov.au/site/pinnacles-desert-lookout-and-drive ・Lobster Shack：https://www.lobstershack.com.au