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OVERVIEW
- Business Overview
- Bookings
- Communications
- Guide Dog and Service Animals
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GENERAL
- Pre-arrival, arrival and reception
- Cognitive Impairment Support
- Car Park and Access amenities
- Internal Spaces
- Displays, exhibits, commentary and live performances
- External Paths
- Public Toilets/Adult change facilities
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TOUR OPERATORS
- Tour/Transport Services
- Guides
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FOOD AND DRINK
- Dining Spaces
to view the full report.
Overview
General
Tour/Transport
Food & Drink
Business Overview
The business has the following products/services available
Tour/Transport
Food and Drink
Our business caters for the following disability types:
Blind or low vision
Deaf or low hearing
Limited mobility
Wheelchairs or mobility scooters
Food allergies or intolerances
Cognitive or people on the Autism Spectrum
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Bookings
The business offers the following methods for bookings and enquiries:
Phone
Because we arrive in our vehicle to our outdoor dining location and walk to our dining table which is 20 metres away.
Communications
Our website meets WCAG 2.0 accessibility standards
Our business offers the following alternative communication methods
Plain English
Not specified
There is easy to read signage and information (e.g. menus and emergency information)
Guide Dog and Service Animals
The business provides the following services for services animals: The 13 guests are all transferred from their accommodation in our vehicle out to our dining location, there is music playing, there is fire, animals are not permitted.
Pre-arrival, arrival and reception
The business has the following in place to support guests during pre-arrival, arrival and reception
Booking information and websites are compatible with screen readers
Information and maps are available in written form
A familiarisation tour
Additional Information from the business
The following steps are in place to ensure that people with fatigue related to their disability are not disadvantaged by long wait times: We have seats ready on arrival for guests that might not be able to join us for the few minute tour where we show what is cooking over the fire.
In addition, the following further information can assist guests
Cognitive Impairment Support
Documents are available in plain English for people with cognitive impairment (This may include instructions, guides, menus and general information)
Car Park and Access amenities
The business has the following Car Park and Access amenities
Level or ramped access from the car park to the entrance
In addition, the following further information can assist guests
Internal Spaces
Tableware/glassware contrast with the table surface or table cloth
Displays, exhibits, commentary and live performances
For displays, exhibits, commentary and live performances the following amenities are in place
Seating
Wheelchair accessible spaces/seating
In addition, the following further information can assist guests
External Paths
External paths of travel have the following amenities are in place
Pathways are wider than 900mm
no steps and no doorway
no steps
In addition, the following further information can assist guests
In addition, the following further information can assist guests
Public Toilets/Adult change facilities
Public Toilets/Adult change facilities have the following amenities are in place
There is an accessible toilet for public use
The door is at least 850mm wide
There is a minimum of 850mm beside the toilet
Handrails are fitted
The toilet seat is 460mm above the floor
There is 10 metres. It doesnt have a front door and is called the loo with a view. mm of clear space in front of the toilet
The toilet seat of a contrasting colour to the floor
The toilet seat is460mm above the floor
In addition, the following further information can assist guests
Tour/Transport Services
The tour/transport services have the following facilities/amenities in place
Busses/Coaches
0 vehicles have wheelchair lifts or ramps
0 vehicles have low floors with ramped entry
The maximum wheelchair capacity available in the fleet is: 0
Additional Information from the business
In addition, the following further information can assist guests: Guests are picked up from their accommodation and transffered to our secret dining location, a 10 minute drive from the centre of town. Guests with disabilities ie wheechairs are more than welcome to follow behind our vehicle to the location
Guides
Use of clear/simple English
Correct pronunciation for lip readers
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In addition, the following further information can assist guests
Dining Spaces
The dining spaces have the following facilities/amenities in place
The entrance has level access
The doorway is at least 850mm wide
There is level access through the dining area
Chairs are moveable to allow for wheelchairs to be seated at the tables
There are Plain English menus
There is an accessible toilet
Our business caters for the following dietary requirements
Sugar free (diabetic)
Gluten free (celiac)
Lactose free (dairy free)
Low fat and fibre with no gastric content
Low potassium
Low sodium
Nut free
Additive free
Vegetarian
Vegan
Kosher
Halal
There are procedures in place to avoid cross-contamination of food products
There is a sample menu available online
Sample menu is available here - https://www.gourmetcampovenexperience.com.au/our-experience
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In addition, the following further information can assist guests