
The business has the following products/services available
Food and Drink
Our business caters for the following disability types:
Limited mobility
Wheelchairs or mobility scooters
Food allergies or intolerances
The business offers the following methods for bookings and enquiries:
Phone
Webportal
Our website supports Screen Readers
Our forms have high contract boxes and submit boxes
The business has an emergency management and evacuation plan for guests with a disability
An accessibility guide is available on the website
https://www.bostonbaydiner.com.au/accessibility/
Our website meets WCAG 2.0 accessibility standards
For bookings made onsite, the ticket booth/counter/box office is accessible for people using a wheelchair
The business provides a secure area with shade and water for service animals
Bowls, bedding, etc. are provided for service animals
The business provides the following services for services animals:
Not specified
The business has the following in place to support guests during pre-arrival, arrival and reception
Booking information and websites are compatible with screen readers
Additional Information from the business
The following steps are in place to ensure that people with fatigue related to their disability are not disadvantaged by long wait times:
We have table ordering or counter ordering.
In addition, the following further information can assist guests
We have a full suite of information on our website as well as in the cafe to help people plain for their dining experience with us. Our staff are friendly and will help.
Documents are available in plain English for people with cognitive impairment (This may include instructions, guides, menus and general information)
The business has the following Car Park and Access amenities
Designated disabled parking bays
The accessible entrance is clearly signed from the parking bay
Kerb ramps are in place where a pavement or walkway needs to be crossed
In addition, the following further information can assist guests
There is no carpark on-site just the public foreshore parking in Port Lincoln.
The business has the following amenities/systems in place for entry
A path of access to the building is slip resistance and even
A path of access to the building is clear of obstruction
Self opening entry doors or fitted with a self closer
Glass doors are fitted with a visual sighting strip
Door jams/doors are of a contrasting colour to surrounding walls
Door handles are of a contrasting colour to the door
Signage is written in a contrasting colour
Signage is written in a Sans Serif font and use upper and lower case letters
The entry door is a minimum of 850mm wide
The entry door has self opening or a light opening pressure (for manual operations)
The entrance sill is less than 13mm
There a clear space of at least 1500mm x 1500mm in front of all doors.
The entrance door mats have a thickness less than 13mm and a width of 7500mm or greater
In addition, the following further information can assist guests
There are no doors to the entry as it's an open cafe. See image.
In addition, the following further information can assist guests
There is no lift as its a ground floor cafe.
Clear and unobstructed routes through and between buildings
Interior walls are matte or low sheen
Floors, walls, counters and furniture are of contrasting colours
Any protruding or overhanging obstructions are at least 2meters above the floor or are protected
Tableware/glassware contrast with the table surface or table cloth
Floor surfaces are hard or short pile carpet
Seating is available for guests unable to stand for long periods
Accessible facilities are clearly signed and visible from all areas
All corridors greater than 900mm
In addition, the following further information can assist guests
It's a small cafe but we do offer a small kids play space.
The public areas have the following amenities in place
Display units, Televisions, Video displays etc. are open captioned
Seating
In addition, the following further information can assist guests
This is an open cafe that overlooks the foreshore in Port Lincoln. There is limited space but we do have people of all walks of life visit us.
External paths of travel
Surfaces are concrete, asphalt, smooth paving or hard packed fine gravel (max aggregate size 13mm)
Pathways are wider than 900mm
There are no steps to the entrance
There are no steps
In addition, the following further information can assist guests
This is a ground floor cafe on the foreshore in Port Lincoln.
Steps
In addition, the following further information can assist guests
Entry way is easily accessible.
Public Toilets/Adult change facilities have the following amenities are in place
There is an accessible toilet for public use
The door is at least 850mm wide
There is 750mm mm beside the toilet
There is Toilet is not wheelchair accessible but there are public accessible toilet across the road. mm of clear space in front of the toilet
The toilet seat is460mm above the floor
There is a registered changing places facility
There is a 'Changing Place' within Full size change table available of our business
In addition, the following further information can assist guests
If you have accessibility issues please contact us before visiting so we can identify the most suitable available table.
The dining spaces have the following facilities/amenities in place
The entrance has level access
The doorway is at least 850mm wide
There is level access through the dining area
Chairs are moveable to allow for wheelchairs to be seated at the tables
All glass doors and full height windows have contrast markings
There are areas of full lighting
There are large print menus
There are Plain English menus
There is an accessible toilet close by that is open during our business hours
Our business caters for the following dietary requirements
Sugar free (diabetic)
Gluten free (celiac)
Lactose free (dairy free)
Low fat and fibre with no gastric content
Low potassium
Low sodium
Nut free
Additive free
Vegetarian
Vegan
There are procedures in place to avoid cross-contamination of food products
Food Safety Standard Operating Procedures: Cross-Contamination Prevention1. Personal Hygiene and HandwashingMandatory Handwashing: Staff must wash hands in designated hand-washing sinks before handling food, after touching raw ingredients, after cleaning, and after using the restroom. [1, 2]Handwash Station Setup: All handwashing basins are permanently stocked with liquid soap, warm running water, and single-use paper towels. Glove Usage: Gloves are changed between tasks, after touching faces/clothing, and at least every hour during continuous tasks. Handwashing is mandatory before putting on new gloves. 2. Colour-Coded Equipment and Segregation Colour-Coded Chopping Boards: We use a strict colour system to keep food groups separate:Red: Raw meatYellow: Raw poultryBlue: Raw seafoodGreen: Fruits and vegetablesWhite: Dairy and bakeryBrown: Cooked meats Dedicated Utensils: Separate knives, tongs, and preparation utensils are allocated to raw and ready-to-eat (RTE) stations. 3. Storage ManagementCoolroom Organisation: Food is stored using the "top-down" rule to prevent drips. RTE foods and baked goods sit on the top shelves, followed by washed produce, with raw meats and poultry secured on the lowest shelves. Sealed Containers: All stored food is kept in clean, food-grade, covered containers and clearly labelled with the item name, preparation date, and use-by date. Chemical Storage: All cleaning chemicals and pest control items are stored in a designated cupboard completely separate from food storage and preparation areas. 4. Cleaning and Sanitising ProtocolsTwo-Step Clean: Food contact surfaces undergo a two-step process: cleaning with detergent to remove visible dirt, followed by applying a food-safe chemical sanitiser.High-Touch Clean: Benches, slicers, and touchpoints are sanitised between batches, after handling raw products, and at scheduled intervals throughout the day. Commercial Dishwashing: All crockery, cutlery, and kitchen utensils are washed in a commercial dishwasher operating at high temperatures (above 80°C) to ensure heat sanitisation. 5. Allergen ControlAllergen Segregation: We use designated, cleaned areas and separate utensils to prepare allergen-free orders (e.g., gluten-free or dairy-free).Staff Training: Team members are trained to check labels, identify the 11 major allergens, and communicate customer dietary requirements directly to the kitchen hand.
There is a sample menu available online
Sample menu is available here -
https://www.bostonbaydiner.com.au/menu
Entrance Boston Bay Diner