Emergency Management

     Emergency and evacuation procedures are explained on arrival

      Exit signs are clear and easy to see

      Exit access is free and clear at all times

We ensure exit access is free and clear at all times by:
Regularly checked by staff and onsite maintenance supervisor.

      Exits and access to exists are greater than 900mm

      Exit doors are able to be opened by all occupants

      Exits to the emergency evacuation point does not include stairways

      The evacuation point is clearly marked by a sign

The business identifies guests who need additional assistance should an emergency occur by:
Guest Self-Identification: During the booking process, guests are encouraged to notify Kokoda Park staff of any special needs, including mobility issues, medical conditions, or other factors that may require additional assistance during an emergency. This information is handled confidentially and shared only with staff responsible for safety and emergency management. Customized Communication: Guests who disclose additional needs receive personalised communication outlining safety measures and the assistance available during their visit.

The procedure for assisting guests who need assisted rescue is:
Upon identifying the need for an assisted rescue, staff immediately activate the park’s emergency response plan and notify the designated emergency coordinator or team leader. Emergency services (e.g., paramedics, fire rescue) are contacted if required.

     Guests with disabilities are noted in the guest log book for emergency and evacuation purposes