Emergency Management

      Exit signs are clear and easy to see

      Exit access is free and clear at all times

We ensure exit access is free and clear at all times by:
Each individual apartment has a door leading to outside cleared area. Carpark area is illuminated during the evening hours.

      Exit doors are able to be opened by all occupants

      The evacuation point is clearly marked by a sign

The business identifies guests who need additional assistance should an emergency occur by:
Guest would need to advise upon check-in that in the event of an evacuation or emergency that they will require additional assistance.

The procedure for assisting guests who need assisted rescue is:
Emergency Plan Integration: Identified guests are noted in our internal emergency response plan, ensuring that staff are aware of their location and needs. Trained Staff Response: Our staff are trained in emergency evacuation procedures and will assist guests if safe to do so with limited mobility or other needs as part of the evacuation protocol. Coordination with Emergency Services: In the event of a large-scale emergency, our team will liaise with emergency services to prioritise the safe evacuation of guests needing assistance. Assembly & Medical Support: Guests will be escorted to the designated evacuation point and provided with any necessary medical or support services.

     Guests with disabilities are noted in the guest log book for emergency and evacuation purposes