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OVERVIEW
- Business Overview
- Bookings
- Emergency Management
- Guide Dog and Service Animals
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GENERAL
- Pre-arrival, arrival and reception
- Car Park and Access amenities
- Entry
- Internal Spaces
- Public areas
- External Paths
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Overview
General
Business Overview
Bookings
The business offers the following methods for bookings and enquiries:
Phone
Webportal
Our forms have high contract boxes and submit boxes
Emergency Management
Exit signs are clear and easy to see
Exit access is free and clear at all times
We ensure exit access is free and clear at all times by:
Nothing placed in front of doors or in pathway from offices and reception
Exits and access to exists are greater than 900mm
Exit doors are able to be opened by all occupants
Exits to the emergency evacuation point does not include stairways
The evacuation point is clearly marked by a sign
Additional Information from the business
The business identifies guests who need additional assistance should an emergency occur by:
The business is a small premises with only staff and 1-2 guests at any time. All guests would be assisted
The procedure for assisting guests who need assisted rescue is:
The business is a small premises with only staff and 1-2 guests at any time. All guests would be asked if they required assistance, and be shown to the exit
Guide Dog and Service Animals
The business provides the following services for services animals:
Not specified
Pre-arrival, arrival and reception
The business has the following in place to support guests during pre-arrival, arrival and reception
There is a reception/public entryway.
Seating available at reception
A lower counter at reception/ticket office
Additional Information from the business
The following steps are in place to ensure that people with fatigue related to their disability are not disadvantaged by long wait times:
We typically do not have long wait times. There is seating at the reception area in workshop and guests may sit as long as they like.
Car Park and Access amenities
The business has the following Car Park and Access amenities
Level or ramped access from the car park to the entrance
Entry
The business has the following amenities/systems in place for entry
A drop off point close to the entrance
A path of access to the building is slip resistance and even
A path of access to the building is clear of obstruction
Glass doors are fitted with a visual sighting strip
Door jams/doors are of a contrasting colour to surrounding walls
Door handles are of a contrasting colour to the door
Signage is written in a contrasting colour
The entry door is a minimum of 850mm wide
There a clear space of at least 1500mm x 1500mm in front of all doors.
The entrance door mats have a thickness less than 13mm and a width of 7500mm or greater
Internal Spaces
Clear and unobstructed routes through and between buildings
Interior walls are matte or low sheen
Floors, walls, counters and furniture are of contrasting colours
Seating is available for guests unable to stand for long periods
All corridors greater than 900mm
Public areas
The public areas have the following amenities in place
Even lighting
Seating
External Paths
External paths of travel
Surfaces are concrete, asphalt, smooth paving or hard packed fine gravel (max aggregate size 13mm)
Pathways are wider than 900mm