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OVERVIEW
- Business Overview
- Bookings
- Emergency Management
- Communications
- Guide Dog and Service Animals
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GENERAL
- Pre-arrival, arrival and reception
- Cognitive Impairment Support
- Car Park and Access amenities
- Internal Spaces
- External Paths
- Ramps
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ACCOMMODATION
- Bedrooms
- Room Amenities
- Bathrooms
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ATTRACTIONS
- Attractions Basics
- Zoos and Wildlife Parks
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COMMON AREAS
- Play Spaces
- Parks and gardens
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ADVENTURE ACTIVITIES
- Adventure activities
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Overview
General
Accommodation
Attractions
Common Areas
Adventure
Business Overview
The business has the following products/services available
Accommodation
Attraction
Adventure
Our business caters for the following disability types:
Limited mobility
Wheelchairs or mobility scooters
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Bookings
The business offers the following methods for bookings and enquiries:
Phone
Webportal
Our forms have high contract boxes and submit boxes
Staff have undergone disability awareness and training
Emergency Management
Emergency and evacuation procedures are explained on arrival
Exit signs are clear and easy to see
Exit access is free and clear at all times
We ensure exit access is free and clear at all times by: It is the main driveway, and our manager will ensure gate is openThere is a plan for evacuation for all guests to see that they proceed down the paths to the guest carpark, and if necessary head out through the gates to the open area in the entrance.
Exits and access to exists are greater than 900mm
Exit doors are able to be opened by all occupants
Exits to the emergency evacuation point does not include stairways
The business identifies guests who need additional assistance should an emergency occur by: At time of booking,there is only one Accessible tent, and that will be the place where any additional assistance will be directed to.
The procedure for assisting guests who need assisted rescue is: Our Manager will be in attendance for emergencies
Communications
Our business offers the following alternative communication methods
Plain English
All photos where possible have alternative text. Our site is only accessible to people with wheel chair needs, or slight accessible needs. We dont necessarily cater for the blind, or other more serious disabilities, due to the nature of the site.
Guide Dog and Service Animals
The business provides a secure area with shade and water for service animals
The business provides the following services for services animals: There is one area that the service animals can be locked in for short periods of time, but the guest would have to have a carer to walk the dogs
Pre-arrival, arrival and reception
The business has the following in place to support guests during pre-arrival, arrival and reception
Information and maps are available in written form
A familiarisation tour
Keys are available for each guest
Luggage assistance
Additional Information from the business
The following steps are in place to ensure that people with fatigue related to their disability are not disadvantaged by long wait times: Our resort is instant entry as it is Covid compliant contactless entry. There is a key lock on the side of the tent, and is at the right height for a wheel chair
In addition, the following further information can assist guests
Cognitive Impairment Support
A "social script" guide to your premises or attraction describing the sights, sounds and smells to aid parents/carers prepare visitors in advance
The 'social script' is available in word and other editable formats
Car Park and Access amenities
The business has the following Car Park and Access amenities
A drop off zone
Designated disabled parking bays
Level or ramped access from the car park to the entrance
The accessible entrance is clearly signed from the parking bay
Kerb ramps are in place where a pavement or walkway needs to be crossed
In addition, the following further information can assist guests
Internal Spaces
Tableware/glassware contrast with the table surface or table cloth
External Paths
External paths of travel have the following amenities are in place
Surfaces are concrete, asphalt, smooth paving or hard packed fine gravel (max aggregate size 13mm)
Paths or slopes longer than 15 metres have resting places or seats
Pathways are wider than 900mm
There 3 successive steps or less on any path or at any doorway
These paths are not for use by Disabled guests
In addition, the following further information can assist guests
In addition, the following further information can assist guests
Ramps
Ramps have the following amenities are in place
There are ramps.
All fixed ramps are 1:14 or less
Hand rails are fitted
Long ramps (more than 10m) are 1:20 or less
Ramps have a raised edge of at least 100mm
In addition, the following further information can assist guests
In addition, the following further information can assist guests
Bedrooms
The bedrooms have the following facilities/amenities in place
There are 1 rooms available to guests who use a wheelchair
Bedroom furniture can be re-arranged on request
Not specified
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Room Amenities
Lower hanging rails are in wardrobes
There is contrast between the walls, skirtings, floor and furniture
There is a clear path through the room
The edges of all furniture and fixtures are rounded
Housekeeping procedures instruct staff not to reposition furniture that has been moved
Doors open fully against the adjoining wall
There is a clear opening at least 850mm wide
There luggage racks for at least two suitcases
There at least one chair with rigid arms
The bedside lamp switch is easy to reach from the bed
There is at least 850mm clear space beside the bed
The bed height is no higher than 680mm from the floor
There is at least 130mm clearance under the bed
The business offers a range of non-allergenic bedding
Non-allergenic cleaning products are used
In addition, the following further information can assist guests
Bathrooms
The bathrooms have the following facilities/amenities in place
All heating appliances and hot water pipes are protected or insulated
All shower, bath and basin taps are clearly differentiated between hot and cold
Fixtures and fittings have rounded edges
The hot water is thermostatically controlled to 41 degrees
The door is at least 850mm wide
There is a minimum of 850mm beside the toilet
Handrails are fitted
There is a minimum of 1400mm of clear space in front of the toilet
The toilet seat is a contrasting colour to the floor
The toilet seat is 460mm above the floor
A range of non-allergenic toiletries are available
There is a roll-in shower with fold down fixed seat or a shower chair
There is a portable shower head on flexible hose
m2jri1uzTent 7 bathroom
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In addition, the following further information can assist guests
Attractions Basics
A park map is available here:
WWW.magneticgamping.com.au/contact
Zoos and Wildlife Parks
Guide and service dogs are welcome
Additional Information from the business
Guide and service animals should observe the following rules: Wallabies come into the resort mostly at night. They are harmless. There is also the occasional Koala who comes to visit
A secure area with shade and water for service dogs is available
Displays have glass or mesh viewing panels for children or people seated in wheelchairs
Signage is positioned between 800mm and 1200mm above the ground
Signage is in a font larger than 18 point
Additional Information from the business
The following alternative information sources are available: We dont have braille or audio guides sorry
Seating is provided at regular intervals
Airlocks provide sufficient room for a wheelchair
In addition, the following further information can assist guests
In addition, the following further information can assist guests
Play Spaces
Level access is provided to play spaces
Ramps provided are at least 25% of elevated sections of the play space
Seating is provided in or around the play space
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In addition, the following further information can assist guests
Parks and gardens
The following parks and gardens amenities are available
Seats are provided at regular intervals
Accessible picnic tables
Accessible BBQs
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In addition, the following further information can assist guests
Handrails and stairs are built as per state/territory building code.
Slip resistance surfaces are used.
A handrail is available and at 865-965mm in height.
The handrail is continuously graspable along entire length at least one side.
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Adventure activities
The adventure activities have the following facilities/amenities in place
Our adventure activities cater for people with a disability
Additional Information from the business
The following activities are available to people with a disability: Watch the gardens from the large wide deck Ramp access from the dedicated disabled carpark Ramp with side rails, direct to the front glass doors of the tent, and there are no steps at all for access to Tent 7 This tent has a fully compliant bathroom We do not have access to the swimming pool for disabled guests as there is no hoist The gardens, play area, seating, bbq area are all fully accessible
The equipment utilised to make the activities available are: The bathroom has compliant shower hose, correct height toilet, wide doors.
The following limitations apply to participation, including those activities that are not available to people with a disability: The pool is not possible to use for disability guests Also the ground is soft where the lawns are
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In addition, the following further information can assist guests