Emergency Management

     Emergency and evacuation procedures are explained on arrival

      Exit signs are clear and easy to see

      Exit access is free and clear at all times

We ensure exit access is free and clear at all times by:
At Red Rock Hut, we ensure exits remain clear at all times through thoughtful design, regular maintenance, and clear guest communication. The entry and exit door is always unobstructed, with a maintained pathway to the parking area. Our housekeeping team checks this access before each guest arrival, and emergency exit instructions are provided both before and during the stay.

      Exits and access to exists are greater than 900mm

      Exit doors are able to be opened by all occupants

Additional Information from the business

The business identifies guests who need additional assistance should an emergency occur by:
As Red Rock Hut is a self-contained, unstaffed property, we rely on proactive guest communication to identify anyone who may need additional assistance in an emergency. Guests are invited to share accessibility requirements or support needs at the time of booking or during pre-arrival correspondence. We encourage open communication and provide multiple contact options to ensure guests can easily reach us to discuss their needs before arrival.

The procedure for assisting guests who need assisted rescue is:
Given Red Rock Hut’s self-contained and remote setting, we do not have on-site staff to provide assisted rescue. In the event of an emergency, guests are instructed to contact emergency services directly via the triple zero (000) system, with property coordinates and emergency information clearly provided in the guest manual. For guests who have identified the need for additional assistance prior to arrival, we work with them to plan suitable emergency support options in advance, including liaising with local emergency services if required. Our priority is to ensure clear information and rapid communication channels are available at all times.