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Overview
General
Attractions
Common Areas
Adventure
Business Overview
The business has the following products/services available
Attraction
Adventure
Our business caters for the following disability types:
Deaf or low hearing
Limited mobility
Cognitive or people on the Autism Spectrum
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Bookings
The business offers the following methods for bookings and enquiries:
Phone
Email
Webportal
Our website supports Screen Readers
Our forms have high contract boxes and submit boxes
Emergency Management
Emergency and evacuation procedures are explained on arrival
There are Audible device/s to alert occupants to evacuate with instructions on how to evacuate.
There are visual device/s to alert occupants to evacuate.
Exit signs are clear and easy to see
Exit doors are able to be opened by all occupants
Exits to the emergency evacuation point does not include stairways
The evacuation point is clearly marked by a sign
Additional Information from the business
The business identifies guests who need additional assistance should an emergency occur by:
Yes this would be made clear and individual plans made clear. ID vest or wrist bands can be used
The procedure for assisting guests who need assisted rescue is:
DRSABCD - Use Flotation - Head instructor takes over the process
Guests with disabilities are noted in the guest log book for emergency and evacuation purposes
Communications
Our business offers the following alternative communication methods
Plain English
Not specified
There is easy to read signage and information (e.g. menus and emergency information)
There are Picture boards
Guide Dog and Service Animals
The business provides the following services for services animals:
Shade, bowls & bedding ect can be supplied if needed
Pre-arrival, arrival and reception
The business has the following in place to support guests during pre-arrival, arrival and reception
Booking information and websites are compatible with screen readers
A familiarisation tour
Additional Information from the business
The following steps are in place to ensure that people with fatigue related to their disability are not disadvantaged by long wait times:
The service does not involve queues
In addition, the following further information can assist guests
Additional services and maps can be provided for specific locations
Cognitive Impairment Support
Quiet periods or early opening times for people on the Autism Spectrum
A space for parents and children on the Autism Spectrum
Car Park and Access amenities
The business has the following Car Park and Access amenities
A drop off zone
Designated disabled parking bays
In addition, the following further information can assist guests
Pool programs have all the essential requirements in place for accessibility. All other locations are beach locations with various carparks and terrain.
External Paths
External paths of travel
The width of the smallest pathway is:
Beach access path can be 50cm - Pool programs are accessibile
Pool no steps - Beach is variable
Pool - has clear signage and pathways - beach does not
In addition, the following further information can assist guests
Pool programs offer much better accessibility, beaches variable with both signage and accessibility
Steps
Steps
In addition, the following further information can assist guests
Steps for pool entry in pool programs are available - ocean programs have no steps
Public Toilets/Adult change facilities
Public Toilets/Adult change facilities have the following amenities are in place
In addition, the following further information can assist guests
Pool locations - have accessible toilets and change areas.
Beach locations are variable
Zoos and Wildlife Parks
Guide and service dogs are welcome
Additional Information from the business
Guide and service animals should observe the following rules:
Certified guide dogs are permitted in Ngari Cpaes Marine Park, Margaret River Recreation Center and Geographe Leisure Center
A secure area with shade and water for service dogs is available
Signage is in a font larger than 18 point
Additional Information from the business
The following alternative information sources are available:
Guide dog shade at beach can be arranged for each guest when required.
Play Spaces
The space contain colour contrasting elements
Seating is provided in or around the play space
In addition, the following further information can assist guests
Geographe Leisure Center Programs have the most accessibility options
Swimming pools, spas and waterparks
The following swimming pools, spas and waterparks amenities are available
Unisex change facilities with an accessible toilet
The park map includes a step free route
Parks and gardens
The following parks and gardens amenities are available
The park or garden contains sensory experiences
Accessible picnic tables
In addition, the following further information can assist guests
Margaret River and Geographe Leisure Center both have many of the accessibility features listed
Adventure activities
The adventure activities have the following facilities/amenities in place
In addition, the following further information can assist guests
Some disabilities can be catered for depending on the program and the location.
