-
OVERVIEW
- Business Overview
- Bookings
- Emergency Management
- Communications
- Other Information
- Guide Dog and Service Animals
-
GENERAL
- Pre-arrival, arrival and reception
- Car Park and Access amenities
- External Paths
- Steps
- Ramps
- Public Toilets/Adult change facilities
-
ACCOMMODATION
- Bedrooms
- Room Amenities
- Bathrooms
-
COMMON AREAS
-
FOOD AND DRINK
- Dining Spaces
to view the full report.
Overview
General
Accommodation
Common Areas
Food & Drink
Business Overview
The business has the following products/services available
Accommodation
Food and Drink
Our business caters for the following disability types:
Blind or low vision
Limited mobility
Wheelchairs or mobility scooters
Food allergies or intolerances
Bookings
The business offers the following methods for bookings and enquiries:
Phone
Webportal
Our website supports Screen Readers
Our forms have high contract boxes and submit boxes
Emergency Management
The business has an emergency management and evacuation plan for guests with a disability
Guests with disabilities are noted in the guest log book for emergency and evacuation purposes
Communications
An accessibility guide is available on the website
https://tribehotels.com/en/terms-and-policies/accessibility/
Our website meets WCAG 2.0 accessibility standards
Our business offers the following alternative communication methods
Plain English
Braille Displays
Not specified
There is easy to read signage and information (e.g. menus and emergency information)
Other Information
The business accepts the companion card
Guide Dog and Service Animals
The business provides a secure area with shade and water for service animals
The business provides the following services for services animals:
NA
Pre-arrival, arrival and reception
The business has the following in place to support guests during pre-arrival, arrival and reception
Booking information and websites are compatible with screen readers
There is a reception/public entryway.
A clipboard to allow check-in/ticket purchase whilst seated
Lighting in the reception area is even and glare free
-
Information and maps are available in written form
A familiarisation tour
Keys are available for each guest
Additional Information from the business
The following steps are in place to ensure that people with fatigue related to their disability are not disadvantaged by long wait times:
Guests can be seated in the Lobby if waiting longer than usual.
In addition, the following further information can assist guests
N/A
Car Park and Access amenities
The business has the following Car Park and Access amenities
A drop off zone
Designated disabled parking bays
Level or ramped access from the car park to the entrance
The accessible entrance is clearly signed from the parking bay
An intercom system is available at the entrance of car park
In addition, the following further information can assist guests
NA
External Paths
External paths of travel have the following amenities are in place
Surfaces are concrete, asphalt, smooth paving or hard packed fine gravel (max aggregate size 13mm)
Paths or slopes longer than 15 metres have resting places or seats
Pathways are wider than 900mm
In addition, the following further information can assist guests
NA
Steps
Steps have the following amenities are in place
In addition, the following further information can assist guests
-
Ramps
Ramps have the following amenities are in place
There are ramps.
All fixed ramps are 1:14 or less
Hand rails are fitted
In addition, the following further information can assist guests
-
Public Toilets/Adult change facilities
Public Toilets/Adult change facilities have the following amenities are in place
There is an accessible toilet for public use
The door is at least 850mm wide
There is a minimum of 850mm beside the toilet
Handrails are fitted
The toilet seat is 460mm above the floor
The toilet seat of a contrasting colour to the floor
The toilet seat is460mm above the floor
Bedrooms
The bedrooms have the following facilities/amenities in place
There are 8 rooms rooms available to guests who use a wheelchair
Not specified
Accessible Tribe Guestroom space
Room Amenities
Room phones have volume control
Room phones have a visual ringing indicator
There is contrast between the walls, skirtings, floor and furniture
There is a clear path through the room
The edges of all furniture and fixtures are rounded
There is a clear opening at least 850mm wide
There at least one chair with rigid arms
Wardrobe and drawer handles are easy to grip
The bedside lamp switch is easy to reach from the bed
There is at least 850mm clear space beside the bed
There is at least 130mm clearance under the bed
Non-allergenic cleaning products are used
In addition, the following further information can assist guests
-
Bathrooms
The bathrooms have the following facilities/amenities in place
All heating appliances and hot water pipes are protected or insulated
The hot water is thermostatically controlled to 41 degrees
The door is at least 850mm wide
There is a minimum of 850mm beside the toilet
Handrails are fitted
There is a minimum of 1400mm of clear space in front of the toilet
The toilet seat is a contrasting colour to the floor
The toilet seat is 460mm above the floor
There is a portable shower head on flexible hose
Accessible Bathroom space
Accessible Shower_3
Accessible Shower_2
Accessible Shower_1
Accessible Door to Bathroom
In addition, the following further information can assist guests
-
Dining Spaces
The dining spaces have the following facilities/amenities in place
The entrance has level access
The doorway is at least 850mm wide
There is level access through the dining area
Chairs are moveable to allow for wheelchairs to be seated at the tables
There are areas of full lighting
There are Plain English menus
There is an accessible toilet
Our business caters for the following dietary requirements
Sugar free (diabetic)
Gluten free (celiac)
Lactose free (dairy free)
Organic
Vegetarian
Vegan
There are procedures in place to avoid cross-contamination of food products
Staff to ensure high risk food items served or prepared reach an internal core temperature of 75 degrees; maintain visibility over catering and function food served or re-heated, ensure meal preparation method are corrected upon failed results. Kitchen staff are to ensure all surfaces, knives, and other tools after each use, particularly after contact with any raw food are sanitised throughly.
There is a sample menu available online
Sample menu is available here -
https://tribehotels.com/en/australia/perth/tribe-table/
Tribe Buffet Table
Tribe Table Layout_3
Tribe Table Layout_2
Tribe Table Layout
Entry to Reception
Tribe Counter_Bar area
In addition, the following further information can assist guests
-