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Overview
General
Tour/Transport
Attractions
Common Areas
Adventure
Events
Business Overview
The business has the following products/services available
Tour/Transport
Attraction
Adventure
Event
Our business caters for the following disability types:
Deaf or low hearing
Bookings
The business offers the following methods for bookings and enquiries:
Phone
Email
Webportal
Emergency Management
The business has an emergency management and evacuation plan for guests with a disability
Emergency and evacuation procedures are explained on arrival
Communications
Our business offers the following alternative communication methods
Plain English
Not specified
There is easy to read signage and information (e.g. menus and emergency information)
There are Picture boards
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220924
Murrray Valley Sunday 8.00am-12.00pm
Guide Dog and Service Animals
The business provides the following services for services animals:
We don't cater for service animals.
Pre-arrival, arrival and reception
The business has the following in place to support guests during pre-arrival, arrival and reception
A familiarisation tour
Additional Information from the business
The following steps are in place to ensure that people with fatigue related to their disability are not disadvantaged by long wait times:
We operate mainly in the bush & wait times are no longer than 15 minutes.
Car Park and Access amenities
The business has the following Car Park and Access amenities
A drop off zone
Internal Spaces
The width of the smallest corridor is:
No corridors
External Paths
External paths of travel
The width of the smallest pathway is:
500mm
Mountain bike trails are steep & technical with loose rock & tree roots on most trails.
Trails are all mountain bike trails not suitable for wheelchairs.
Public Toilets/Adult change facilities
Public Toilets/Adult change facilities have the following amenities are in place
There is an accessible toilet for public use
The door is at least 850mm wide
There is a minimum of 850mm beside the toilet
The toilet seat is 460mm above the floor
The toilet seat is460mm above the floor
In addition, the following further information can assist guests
Depending where we are there are toilet facilities available but are limited.
Tour/Transport Services
The tour/transport services have the following facilities/amenities in place
Buses/Coaches
0 vehicles have wheelchair lifts or ramps
0 vehicles have low floors with ramped entry
The maximum wheelchair capacity available in the fleet is:
0
Route Planning
Additional Information from the business
In addition, the following further information can assist guests:
We only operate a 11 seat mountain bike shuttle bus
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210313_Wellington_Mills-18
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Events
Events have the following facilities/amenities in place
Accessible toilets are available at the venue
Food and water is available for guide and service animals
The event is outdoors
Accessible car parking is available
There is an event map available
