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OVERVIEW
- Business Overview
- Bookings
- Emergency Management
- Guide Dog and Service Animals
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GENERAL
- Pre-arrival, arrival and reception
- Car Park and Access amenities
- Entry
- Internal Spaces
- Public areas
- External Paths
- Public Toilets/Adult change facilities
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TOUR OPERATORS
- Guides
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ADVENTURE ACTIVITIES
- Adventure activities
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Overview
General
Tour/Transport
Adventure
Business Overview
The business has the following products/services available
Tour/Transport
Adventure
Our business caters for the following disability types:
Blind or low vision
Deaf or low hearing
Bookings
The business offers the following methods for bookings and enquiries:
Phone
Webportal
Emergency Management
Emergency and evacuation procedures are explained on arrival
There are visual device/s to alert occupants to evacuate.
Exit signs are clear and easy to see
Exit access is free and clear at all times
We ensure exit access is free and clear at all times by:
Staff Training
Exits and access to exists are greater than 900mm
Exit doors are able to be opened by all occupants
Exits to the emergency evacuation point does not include stairways
The evacuation point is clearly marked by a sign
The evacuation point is clearly marked by a sign with raised letters or braille
The business identifies guests who need additional assistance should an emergency occur by:
Special needs requests are accepted from guests at the time of booking
The procedure for assisting guests who need assisted rescue is:
Internal procedures / A member of staff (Drop Zone Safety Officer) is allocated to this task
Guests with disabilities are noted in the guest log book for emergency and evacuation purposes
Guide Dog and Service Animals
The business provides a secure area with shade and water for service animals
The business provides a toilet area for service animals
The business provides the following services for services animals:
Not specified
Pre-arrival, arrival and reception
The business has the following in place to support guests during pre-arrival, arrival and reception
There is a reception/public entryway.
Seating available at reception
A clipboard to allow check-in/ticket purchase whilst seated
A tablet with text to voice or pen and paper at reception to aid in communication
Picture Board at reception to aid in communication
Lighting in the reception area is even and glare free
Information and maps are available in written form
Additional Information from the business
The following steps are in place to ensure that people with fatigue related to their disability are not disadvantaged by long wait times:
Given the nature of our activity, none are available.
In addition, the following further information can assist guests
We welcome all guests with disabilities to our check-in location at the Rottnest Island Airport. This includes spectating family and friends of those participating in a skydiving experience. However, please read through the available information in the 'Adventure' section of this document to find out if participating in a skydiving experience is safe and possible for you. We operate a transport vehicle for spectators, which departs regularly from the check-in location at the Rottnest Island Airport to the designated beach landing area, and return. Our 3 x beach landing areas (determined by the direction of the wind on the day) offer very limited accessibility to wheelchair users or those with limited mobility.
Car Park and Access amenities
The business has the following Car Park and Access amenities
In addition, the following further information can assist guests
Car parking is unavailable, as we are located on Rottnest Island in Western Australia. Car movements are limited on the island. Generally, guests make their way to our location at the Rottnest Island Airport by walking or riding a bike. Guests with physical disabilities or limited mobility are encouraged to utilise the Quokka Coaches Shuttle Bus (https://www.rottnestisland.com/visit/getting-around/by-bus).
Entry
The business has the following amenities/systems in place for entry
A drop off point close to the entrance
A path of access to the building is slip resistance and even
A path of access to the building is clear of obstruction
Glass doors are fitted with a visual sighting strip
The entry door is a minimum of 850mm wide
The entrance sill is less than 13mm
There a clear space of at least 1500mm x 1500mm in front of all doors.
Internal Spaces
Clear and unobstructed routes through and between buildings
Interior walls are matte or low sheen
Floors, walls, counters and furniture are of contrasting colours
Floor surfaces are hard or short pile carpet
Seating is available for guests unable to stand for long periods
Accessible facilities are clearly signed and visible from all areas
All corridors greater than 900mm
Public areas
The public areas have the following amenities in place
Even lighting
Seating
External Paths
External paths of travel have the following amenities are in place
Surfaces are concrete, asphalt, smooth paving or hard packed fine gravel (max aggregate size 13mm)
Pathways are wider than 900mm
No steps
All paths are wheelchair accessible
Public Toilets/Adult change facilities
Public Toilets/Adult change facilities have the following amenities are in place
There is an accessible toilet for public use
The door is at least 850mm wide
There is a minimum of 850mm beside the toilet
Handrails are fitted
The toilet seat is 460mm above the floor
There is 1400mm mm of clear space in front of the toilet
The toilet seat is460mm above the floor
Additional Information from the business
In addition, the following further information can assist guests:
Not specified
Guides
Use of clear/simple English
Correct pronunciation for lip readers
Adventure activities
The adventure activities have the following facilities/amenities in place
Our adventure activities cater for people with a disability
Additional Information from the business
The following activities are available to people with a disability:
Tandem skydiving is available for guests with hearing or vision impairments, as well as those with intellectual disabilities. Please get in touch with Skydive Geronimo via phone or email to discuss your individual needs, allowing us to complete a safety assessment before confirming your booking.
The equipment utilised to make the activities available are:
No specific equipment is available.
The following limitations apply to participation, including those activities that are not available to people with a disability:
For safety reasons, wheelchair users and individuals with physical disabilities are generally unable to participate in skydiving. In the rare event of an emergency water landing, guests must be able to put on a life jacket and swim. The Australian Parachute Federation (the governing body for skydiving in Australia) also requires that participants demonstrate the ability to lift their legs for a parachute landing. Additionally, some remote beach landing areas involve long walks on paths that are not wheelchair accessible. If you’d like to discuss whether skydiving is possible for you, please contact us with your specific requirements.