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OVERVIEW
- Business Overview
- Bookings
- Emergency Management
- Communications
- Guide Dog and Service Animals
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GENERAL
- Pre-arrival, arrival and reception
- Cognitive Impairment Support
- Car Park and Access amenities
- External Paths
- Public Toilets/Adult change facilities
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TOUR OPERATORS
- Route Planning
- Guides
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ATTRACTIONS
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COMMON AREAS
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ADVENTURE ACTIVITIES
- Adventure activities
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Overview
General
Tour/Transport
Attractions
Common Areas
Adventure
Business Overview
The business has the following products/services available
Tour/Transport
Attraction
Adventure
Our business caters for the following disability types:
Blind or low vision
Deaf or low hearing
Limited mobility
Wheelchairs or mobility scooters
Food allergies or intolerances
Cognitive or people on the Autism Spectrum
Bookings
The business offers the following methods for bookings and enquiries:
Phone
Webportal
Our website supports Screen Readers
Our forms have high contract boxes and submit boxes
Staff have undergone disability awareness and training
Emergency Management
The business has an emergency management and evacuation plan for guests with a disability
Emergency and evacuation procedures are explained on arrival
Guests with disabilities are noted in the guest log book for emergency and evacuation purposes
Communications
An accessibility guide is available on the website
https://venturenorth.com.au/northern-territory-tourism-blog/accessibility-information-guide/
Our website meets WCAG 2.0 accessibility standards
Guide Dog and Service Animals
The business provides a secure area with shade and water for service animals
The business provides a toilet area for service animals
The business provides the following services for services animals:
private tours
Pre-arrival, arrival and reception
The business has the following in place to support guests during pre-arrival, arrival and reception
Booking information and websites are compatible with screen readers
Information and maps are available in written form
A step free map/guide
Additional Information from the business
The following steps are in place to ensure that people with fatigue related to their disability are not disadvantaged by long wait times:
We provide private touring for this reason.
Cognitive Impairment Support
Documents are available in plain English for people with cognitive impairment (This may include instructions, guides, menus and general information)
A "social script" guide to your premises or attraction describing the sights, sounds and smells to aid parents/carers prepare visitors in advance
The 'social script' is available in word and other editable formats
Quiet periods or early opening times for people on the Autism Spectrum
A space for parents and children on the Autism Spectrum
Access has alternative procedures and clear written instructions with universal access symbols
Car Park and Access amenities
The business has the following Car Park and Access amenities
A drop off zone
Designated disabled parking bays
Level or ramped access from the car park to the entrance
The accessible entrance is clearly signed from the parking bay
Kerb ramps are in place where a pavement or walkway needs to be crossed
An intercom system is available at the entrance of car park
The following modifications have been put in place to ensure that a person with a hearing impairment or reduced limb movement is not disadvantaged in using the system
Additional Information from the business
Venture North makes reasonable adjustments where practicable, including adapting communication methods, providing physical assistance, modifying activities and itineraries, and tailoring safety procedures to ensure guests with hearing impairments or reduced limb movement can participate safely and comfortably.
Instructions on how to use the system are in Plan English and accompanied by Universal design standard pictures
In addition, the following further information can assist guests
All guest instructions are written in plain English and, where appropriate, are supported by universally recognised symbols and visual signage to assist understanding.
External Paths
External paths of travel
Surfaces are concrete, asphalt, smooth paving or hard packed fine gravel (max aggregate size 13mm)
Pathways are wider than 900mm
There 3 successive steps or less on any path or at any doorway
Any paths having steps are clearly identified as non-wheelchair accessible
Step free routes clearly signed
Public Toilets/Adult change facilities
Public Toilets/Adult change facilities have the following amenities are in place
There is an accessible toilet for public use
The door is at least 850mm wide
There is a minimum of 850mm beside the toilet
Handrails are fitted
The toilet seat is 460mm above the floor
The toilet seat of a contrasting colour to the floor
The toilet seat is460mm above the floor
There is a registered changing places facility
There is a 'Changing Place' within 1m of our business
Route Planning
Route Planning
The tour route includes stops with accessible toilet facilities
Additional Information from the business
In addition, the following further information can assist guests:
Not specified
Lunch stop venues are accessible
Sightseeing and photo opportunity stops are step free
Overnight Stops
For overnight stays, wheelchair accessible rooms are available
The accommodation provider used for overnight stops has been independently verified as accessible, please contact us for further information
The total number of wheelchair passengers that can be catered for at overnight stops are:
10
Walking Tours
Operated on a step free route
Multi-paced to account for slower walkers
Hearing aid compatible
Guides
Guides have been trained in the following
Use of clear/simple English
Correct pronunciation for lip readers
There is a audio description of surroundings
This tour stops at attractions/accommodation/food and beverage/retail spaces that are not operated by this business. For information relating to these individual properties please follow the weblink provided
As Venture North Safaris operates extended touring throughout the Top End, our itineraries may include visits to a range of third-party attractions, accommodation providers, food and beverage venues, retail outlets and Aboriginal-owned enterprises. These vary depending on the specific itinerary and guest requirements. Examples include: BusinessWebsiteInjalak Arts & Crafts Associationhttps://www.injalak.comPudakul Aboriginal Cultural Tourshttps://www.pudakul.com.auCooinda Lodge Kakaduhttps://www.cooindalodge.com.auMercure Kakadu Crocodile Hotelhttps://all.accor.comAurora Kakadu Lodgehttps://www.kakadulodge.com.auNitmiluk Tourshttps://nitmiluktours.com.auKatherine Outback Experiencehttps://www.katherineoutbackexperience.com.auDarwin Harbour Cruises (selected itineraries)https://www.darwinharbourcruises.com.auMamukala Wetlands (Parks Australia)https://parksaustralia.gov.au/kakaduBowali Visitor Centre (Parks Australia)https://parksaustralia.gov.au/kakaduWarradjan Aboriginal Cultural Centrehttps://parksaustralia.gov.au/kakaduNorthern Territory Parks & Wildlife attractionshttps://nt.gov.au/parksIn addition, Venture North Safaris works closely with a number of Aboriginal communities, Traditional Owner organisations, art centres, local cafés, restaurants, retailers and accommodation providers throughout Arnhem Land, Kakadu, Litchfield, Nitmiluk National Park and the Darwin region. The businesses visited may vary depending on seasonal conditions, accessibility, cultural permissions and each guest's bespoke itinerary.
Adventure activities
The adventure activities have the following facilities/amenities in place
Our adventure activities cater for people with a disability
Additional Information from the business
The following activities are available to people with a disability:
enture North Safaris specialises in boutique, micro-group tours that showcase the Top End’s exceptional natural and cultural heritage. We are proud to offer visitors to Northern Australia an authentic outback experience that goes far beyond simply taking photos, encouraging a deeper connection to country through sight, sound, touch, smell, and even taste. All-inclusive, tailor-made safaris designed entirely around your interests and schedule. Ideal for luxury travel and special interest groups (i.e. incentive groups, families, birdwatchers, rock art enthusiasts, travellers with disability or accessibility requirements). Tours depart all year round. As specialists in small-group and private touring, we deliver highly personalised experiences tailored to each guest's individual needs. Wherever possible, we work closely with guests prior to departure to understand any accessibility, mobility, medical or dietary requirements, allowing us to design an itinerary that is safe, comfortable and enjoyable.Our flexible approach is one of the things that sets Venture North Safaris apart. We understand that every guest is different, and we take pride in tailoring our tours to accommodate individual needs wherever possible. Combined with our maximum guide-to-guest ratio of just 1:6 on all departures, experienced guides, and fully customized private charters, we provide a level of personalised service and care that is rarely found on larger tours.
The equipment utilised to make the activities available are:
We don't necessarily rely on specialised disability equipment. Instead, we provide individually tailored support based on each guest's specific needs and the activities included in their itinerary.
Equipment and resources utilised may include:
Four-wheel drive vehicles with wide-opening doors and assist handles to aid entry and exit.Portable step stools where appropriate to assist with vehicle access.Secure storage space for folding wheelchairs, mobility aids and other assistive equipment during touring.Australian Standard-compliant child restraints and booster seats, available on request for families travelling with young children.Stable seating and support at campsites and picnic locations.Walking poles to assist guests on uneven terrain where suitable.Satellite communication devices to maintain contact in remote areas.Comprehensive remote-area first aid equipment, including an AED at Cobourg Coastal Camp.Refrigeration for medications requiring cold storage.Continuous power supply for CPAP machines, including at remote camps.Boat boarding assistance provided by guides where appropriate.Flexible itinerary planning to minimise physical barriers and select accessible experiences wherever possible.
The following limitations apply to participation, including those activities that are not available to people with a disability:
We don't own disability ramped vehicles for wheelchairs although can hire them.