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OVERVIEW
- Business Overview
- Bookings
- Emergency Management
- Guide Dog and Service Animals
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GENERAL
- Pre-arrival, arrival and reception
- External Paths
- Steps
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TOUR OPERATORS
- Tour/Transport Services
- Route Planning
- Guides
to view the full report.
Overview
General
Tour/Transport
Business Overview
The business has the following products/services available
Tour/Transport
Our business caters for the following disability types:
Blind or low vision
Deaf or low hearing
Limited mobility
Bookings
The business offers the following methods for bookings and enquiries:
Phone
Webportal
Our forms have high contract boxes and submit boxes
Emergency Management
There are visual device/s to alert occupants to evacuate.
Exit signs are clear and easy to see
Exit access is free and clear at all times
We ensure exit access is free and clear at all times by:
Exit on the coaches and buses is via the front door, we ensure the passageway is kept clear at all times during travel. Some windows have emergency break glass hammers for exit in cases of emergency
Exit doors are able to be opened by all occupants
The evacuation point is clearly marked by a sign
The business identifies guests who need additional assistance should an emergency occur by:
We ask guests to advise us at time of booking if there are people with disabilities and we advise if we can accommodate them
The procedure for assisting guests who need assisted rescue is:
The bus driver will provide assistance to those who require it
Guide Dog and Service Animals
The business provides the following services for services animals:
Service animals are allowed on board our buses and coaches
Pre-arrival, arrival and reception
The business has the following in place to support guests during pre-arrival, arrival and reception
Additional Information from the business
The following steps are in place to ensure that people with fatigue related to their disability are not disadvantaged by long wait times:
We provide bus and coach transportation, based on the customers itinerary. Pickup and drop off times are adhered to and therefore there are no long wait times to cause stress to the passenger
External Paths
External paths of travel have the following amenities are in place
The width of the smallest pathway is:
not applicable we provide bus transportation and tours, customers do not come to our premises we pick them up from their chosen location
There 3 successive steps or less on any path or at any doorway
not applicable we provide bus transportation and tours, customers do not come to our premises we pick them up from their chosen location
In addition, the following further information can assist guests
not applicable we provide bus transportation and tours, customers do not come to our premises we pick them up from their chosen location
Steps
Steps have the following amenities are in place
There are steps.
Top and bottom steps are easily distinguished through colour contrast or the use of TGSIs (Tactile Ground Surface Indicators)
Handrails fitted to all open sets of steps
Where steps are present are there three steps or less
In addition, the following further information can assist guests
The only steps are those on the coach entrance which have the yellow stip indicator strips and hand rails.
Tour/Transport Services
The tour/transport services have the following facilities/amenities in place
Buses/Coaches
None vehicles have wheelchair lifts or ramps
None vehicles have low floors with ramped entry
The maximum wheelchair capacity available in the fleet is:
None
Route Planning
Route Planning
The tour route includes stops with accessible toilet facilities
Additional Information from the business
In addition, the following further information can assist guests:
Not specified
Lunch stop venues are accessible
Guides
Use of clear/simple English
Correct pronunciation for lip readers
43 seater coach bus enterance
43 seater interior view
This tour stops at attractions/accommodation/food and beverage/retail spaces that are not operated by this business. For information relating to these individual properties please follow the weblink provided
We provide tours and transportation to a number of business in and around Perth and regional WA, We create personalised tours, for example tours of Yanchep National Park and lunch at the Yanchep Inn, Or tours to Araluen National Park to name a few. Tours are based on where the customer would like to go so are varied and different
In addition, the following further information can assist guests
The driver will always ensure that the bus or coach is stopped in a suitable location with level ground to ensure easy access and egress for customers travelling on the bus or coach.