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OVERVIEW
- Business Overview
- Bookings
- Emergency Management
- Guide Dog and Service Animals
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GENERAL
- Pre-arrival, arrival and reception
- Cognitive Impairment Support
- Car Park and Access amenities
- Entry
- Internal Spaces
- Public areas
- External Paths
- Public Toilets/Adult change facilities
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COMMON AREAS
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FOOD AND DRINK
- Dining Spaces
to view the full report.
Overview
General
Common Areas
Food & Drink
Business Overview
The business has the following products/services available
Food and Drink
Our business caters for the following disability types:
Limited mobility
Wheelchairs or mobility scooters
Food allergies or intolerances
Bookings
The business offers the following methods for bookings and enquiries:
Phone
Webportal
Emergency Management
Guests with disabilities are noted in the guest log book for emergency and evacuation purposes
Guide Dog and Service Animals
The business provides a secure area with shade and water for service animals
The business provides a toilet area for service animals
The business provides the following services for services animals:
We are a working cattle station located in the remote outback, and while we are committed to doing our best to accommodate guests with disabilities, it’s important to note that the lack of nearby medical facilities and the rugged nature of our location may not make it ideal for people with disability.
Pre-arrival, arrival and reception
The business has the following in place to support guests during pre-arrival, arrival and reception
There is a reception/public entryway.
Seating available at reception
A clipboard to allow check-in/ticket purchase whilst seated
A tablet with text to voice or pen and paper at reception to aid in communication
Picture Board at reception to aid in communication
Lighting in the reception area is even and glare free
Information and maps are available in written form
Advertising material, web sites and social media contain information relating to phone numbers available for non-voice communication e: Text, SMS, email and fax
A key to any accessible facilities that are locked
Additional Information from the business
The following steps are in place to ensure that people with fatigue related to their disability are not disadvantaged by long wait times:
As a cattle station, we do our best to minimise wait times. If we're informed in advance, we’re happy to prioritise check-in or make other adjustments to support guests with fatigue-related needs.
Cognitive Impairment Support
Documents are available in plain English for people with cognitive impairment (This may include instructions, guides, menus and general information)
Access has alternative procedures and clear written instructions with universal access symbols
Car Park and Access amenities
The business has the following Car Park and Access amenities
A drop off zone
Designated disabled parking bays
Level or ramped access from the car park to the entrance
In addition, the following further information can assist guests
We have a 2-way radio :)
Entry
The business has the following amenities/systems in place for entry
A drop off point close to the entrance
A path of access to the building is clear of obstruction
Self opening entry doors or fitted with a self closer
Glass doors are fitted with a visual sighting strip
Door jams/doors are of a contrasting colour to surrounding walls
Door handles are of a contrasting colour to the door
Signage is written in a contrasting colour
The entry door is a minimum of 850mm wide
The entry door has self opening or a light opening pressure (for manual operations)
There a clear space of at least 1500mm x 1500mm in front of all doors.
The entrance door mats have a thickness less than 13mm and a width of 7500mm or greater
Internal Spaces
Clear and unobstructed routes through and between buildings
Interior walls are matte or low sheen
Floors, walls, counters and furniture are of contrasting colours
Any protruding or overhanging obstructions are at least 2meters above the floor or are protected
Floor surfaces are hard or short pile carpet
Seating is available for guests unable to stand for long periods
Accessible facilities are clearly signed and visible from all areas
All corridors greater than 900mm
Public areas
The public areas have the following amenities in place
Even lighting
Seating
In addition, the following further information can assist guests
We manage the Homestead campground and visitor centre office, where we offer seating for easier access.However, the main attraction here is the stunning Ningaloo Coast, which is managed by National Parks. It's important to note that National Parks does not currently offer dedicated disability access to the coast or beaches. Beach access is primarily via 4WD tracks, with NO ramps or specific facilities for people with disabilities. We understand this can be inconvenient, and we sincerely apologize for any limitations, as this area is outside our direct responsibility.
External Paths
External paths of travel have the following amenities are in place
Surfaces are concrete, asphalt, smooth paving or hard packed fine gravel (max aggregate size 13mm)
Pathways are wider than 900mm
In addition, the following further information can assist guests
We've focused on key areas for accessibility: our cafe features a ramp with flat ground, and our ablution toilets also have flat access with aggregate for ease of movement with wheelchairs. While we strive to be inclusive, please understand that managing a 250,000-acre cattle station presents significant challenges in ensuring all paths and every part of the property are accessible. We can't confirm accessibility for all areas beyond those mentioned.
Public Toilets/Adult change facilities
Public Toilets/Adult change facilities have the following amenities are in place
There is an accessible toilet for public use
The door is at least 850mm wide
There is a minimum of 850mm beside the toilet
Handrails are fitted
The toilet seat is 460mm above the floor
There is 1500mm mm of clear space in front of the toilet
The toilet seat of a contrasting colour to the floor
The toilet seat is460mm above the floor
Dining Spaces
The dining spaces have the following facilities/amenities in place
The entrance has level access
The doorway is at least 850mm wide
There is level access through the dining area
Chairs are moveable to allow for wheelchairs to be seated at the tables
All glass doors and full height windows have contrast markings
There are areas of full lighting
There are Plain English menus
There is an accessible toilet
Our business caters for the following dietary requirements
Lactose free (dairy free)
Nut free
Vegetarian
There are procedures in place to avoid cross-contamination of food products
Hygiene: Strict handwashing, glove use, clean attire.Separation: Dedicated equipment and storage for raw vs. ready-to-eat foods.Sanitisation: Thorough cleaning of all food contact surfaces and equipment.Temperature Control: Proper chilling, freezing, cooking, and holding temperatures.Safe Handling: No bare hand contact with ready-to-eat foods, produce washing, pest control.Training: Regular food safety education for all staff.
In addition, the following further information can assist guests
We're pleased to let you know that a new cafe and meeting hub is under construction at the Shearing Shed. This project includes new entryways, door setups, table arrangements, a servery and bar area, and a dedicated order and pay counter. We anticipate having pictures of the completed facilities available by the end of the year.