
The business has the following products/services available
Tour/Transport
Our business caters for the following disability types:
Blind or low vision
Deaf or low hearing
Limited mobility
Wheelchairs or mobility scooters
Food allergies or intolerances
Cognitive or people on the Autism Spectrum
The business offers the following methods for bookings and enquiries:
Phone
Webportal
Our website supports Screen Readers
Our forms have high contract boxes and submit boxes
Staff have undergone disability awareness and training
The business has an emergency management and evacuation plan for guests with a disability
Emergency and evacuation procedures are explained on arrival
Guests with disabilities are noted in the guest log book for emergency and evacuation purposes
Our website meets WCAG 2.0 accessibility standards
Our business offers the following alternative communication methods
Plain English
Not specified
There is easy to read signage and information (e.g. menus and emergency information)
Dive site maps for visually impaired students
The business accepts the companion card
The business provides a secure area with shade and water for service animals
The business provides a toilet area for service animals
Bowls, bedding, etc. are provided for service animals
The business provides the following services for services animals:
Scuba Obsession – Service Animal Support Brief Scuba Obsession proudly provides an inclusive, accessible environment where guests who rely on service animals are welcomed and fully supported. Our team understands the essential role service animals play in independence, safety, and wellbeing, and we ensure their needs are integrated into our operational planning. We provide clear access pathways, safe waiting areas, and staff trained in disability aware interaction, so handlers and their service animals feel comfortable throughout their visit. Service animals may accompany their handler in all public areas, and our crew will assist with boarding procedures, equipment setup, and any additional support required before and after water activities. While service animals cannot enter the water during scuba operations, we ensure they remain safe, supervised, and settled in a designated area until their handler returns. Our approach is built on respect, dignity, and personalised support, ensuring every diver—human and canine—has a smooth, stress free experience.
The business has the following in place to support guests during pre-arrival, arrival and reception
Booking information and websites are compatible with screen readers
Information and maps are available in written form
A step free map/guide
A familiarisation tour
Additional Information from the business
The following steps are in place to ensure that people with fatigue related to their disability are not disadvantaged by long wait times:
N/A
Documents are available in plain English for people with cognitive impairment (This may include instructions, guides, menus and general information)
Quiet periods or early opening times for people on the Autism Spectrum
A space for parents and children on the Autism Spectrum
The business has the following Car Park and Access amenities
A drop off zone
Designated disabled parking bays
Level or ramped access from the car park to the entrance
The accessible entrance is clearly signed from the parking bay
The public transport services available are:
We have a laminated sheet to show the nearest bus route and train station
External paths of travel
Surfaces are concrete, asphalt, smooth paving or hard packed fine gravel (max aggregate size 13mm)
Pathways are wider than 900mm
Public Toilets/Adult change facilities have the following amenities are in place
There is an accessible toilet for public use
The door is 700mm wide
There is 300mm mm beside the toilet
Handrails are fitted
There is 1000mm mm of clear space in front of the toilet
The toilet seat of a contrasting colour to the floor
The height of the toilet seat is: 400mm.
There is a registered changing places facility
The tour/transport services have the following facilities/amenities in place
Buses/Coaches
0 vehicles have wheelchair lifts or ramps
0 vehicles have low floors with ramped entry
The maximum wheelchair capacity available in the fleet is:
0
Additional Information from the business
In addition, the following further information can assist guests:
Not specified
Use of clear/simple English
Correct pronunciation for lip readers
Marine