Emergency Management

      There are visual device/s to alert occupants to evacuate.

      Exit signs are clear and easy to see

      Exit access is free and clear at all times

We ensure exit access is free and clear at all times by:
No furniture is placed near any exit, doors are unlocked whilst the building is occupied, clear access paths are available at all exits (minimum 900 mm). Staff are made aware to keep exits clear.

      Exits and access to exists are greater than 900mm

      Exit doors are able to be opened by all occupants

      Exits to the emergency evacuation point does not include stairways

      The evacuation point is clearly marked by a sign

The business identifies guests who need additional assistance should an emergency occur by:
This is noted when clients make a booking with us, so a note is made on their reservation, and the team is made aware prior to their arrival.

The procedure for assisting guests who need assisted rescue is:
Clients or visitors who need assistance have a team member with them at all times who can assist with any emergency evacuation. Our premises is only open by appointment only, so we have a high level of control over visitation to our premises.