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OVERVIEW
- Business Overview
- Bookings
- Emergency Management
- Communications
- Other Information
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GENERAL
- Pre-arrival, arrival and reception
- Car Park and Access amenities
- Entry
- Internal Spaces
- Public areas
- Displays, exhibits, commentary and live performances
- External Paths
- Ramps
- Public Toilets/Adult change facilities
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TOUR OPERATORS
- Route Planning
- Guides
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ADVENTURE ACTIVITIES
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Overview
General
Tour/Transport
Adventure
Business Overview
The business has the following products/services available
Tour/Transport
Our business caters for the following disability types:
Limited mobility
Wheelchairs or mobility scooters
Food allergies or intolerances
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Bookings
The business offers the following methods for bookings and enquiries:
Phone
Webportal
Emergency Management
Emergency and evacuation procedures are explained on arrival
There are Audible device/s to alert occupants to evacuate with instructions on how to evacuate.
Exit signs are clear and easy to see
Exit access is free and clear at all times
We ensure exit access is free and clear at all times by: Observation
Exits and access to exists are greater than 900mm
Exit doors are able to be opened by all occupants
The evacuation point is clearly marked by a sign
The business identifies guests who need additional assistance should an emergency occur by: Visitor Register
The procedure for assisting guests who need assisted rescue is: Man power
Communications
Other Information
For bookings made onsite, the ticket booth/counter/box office is accessible for people using a wheelchair
The business provides the following services for services animals: Nil
Pre-arrival, arrival and reception
The business has the following in place to support guests during pre-arrival, arrival and reception
There is a reception/public entryway.
Seating available at reception
A clipboard to allow check-in/ticket purchase whilst seated
A tablet with text to voice or pen and paper at reception to aid in communication
Lighting in the reception area is even and glare free
Information and maps are available in written form
A familiarisation tour
Additional Information from the business
The following steps are in place to ensure that people with fatigue related to their disability are not disadvantaged by long wait times: Nil
In addition, the following further information can assist guests
Car Park and Access amenities
The business has the following Car Park and Access amenities
A drop off zone
Designated disabled parking bays
Level or ramped access from the car park to the entrance
In addition, the following further information can assist guests
Entry
The business has the following amenities/systems in place for entry
A drop off point close to the entrance
A path of access to the building is slip resistance and even
A path of access to the building is clear of obstruction
Glass doors are fitted with a visual sighting strip
Door jams/doors are of a contrasting colour to surrounding walls
Door handles are of a contrasting colour to the door
Signage is written in a contrasting colour
The entry door is a minimum of 850mm wide
There a clear space of at least 1500mm x 1500mm in front of all doors.
The entrance door mats have a thickness less than 13mm and a width of 7500mm or greater
In addition, the following further information can assist guests
In addition, the following further information can assist guests
Internal Spaces
Clear and unobstructed routes through and between buildings
Interior walls are matte or low sheen
Floors, walls, counters and furniture are of contrasting colours
Floor surfaces are hard or short pile carpet
Seating is available for guests unable to stand for long periods
All corridors greater than 900mm
In addition, the following further information can assist guests
Public areas
The public areas have the following amenities in place
Even lighting
Seating
In addition, the following further information can assist guests
Displays, exhibits, commentary and live performances
For displays, exhibits, commentary and live performances the following amenities are in place
Seating
Wheelchair accessible spaces/seating
In addition, the following further information can assist guests
External Paths
External paths of travel have the following amenities are in place
Surfaces are concrete, asphalt, smooth paving or hard packed fine gravel (max aggregate size 13mm)
Pathways are wider than 900mm
In addition, the following further information can assist guests
In addition, the following further information can assist guests
Ramps
Ramps have the following amenities are in place
There are ramps.
All fixed ramps are 1:14 or less
Long ramps (more than 10m) are 1:20 or less
In addition, the following further information can assist guests
Public Toilets/Adult change facilities
Public Toilets/Adult change facilities have the following amenities are in place
There is an accessible toilet for public use
The door is at least 850mm wide
There is a minimum of 850mm beside the toilet
Handrails are fitted
The toilet seat is 460mm above the floor
There is 2 metres mm of clear space in front of the toilet
The toilet seat of a contrasting colour to the floor
The toilet seat is460mm above the floor
There is a registered changing places facility
There is a 'Changing Place' within 2 metres of our business
In addition, the following further information can assist guests
Route Planning
Additional Information from the business
In addition, the following further information can assist guests: N/A
Walking Tours
Operated on a step free route
Multi-paced to account for slower walkers
Guides
Guides have been trained in the following
Use of clear/simple English
Correct pronunciation for lip readers
There is a audio description of surroundings
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In addition, the following further information can assist guests
Additional Information from the business
The following activities are available to people with a disability: Abrolhos Islands tours
The equipment utilised to make the activities available are: Chair lift, wheel chair, beach chair
The following limitations apply to participation, including those activities that are not available to people with a disability: N/A