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OVERVIEW
- Business Overview
- Bookings
- Emergency Management
- Guide Dog and Service Animals
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GENERAL
- Pre-arrival, arrival and reception
- Cognitive Impairment Support
- Car Park and Access amenities
- Entry
- Lifts
- Internal Spaces
- Public areas
- External Paths
- Steps
- Ramps
- Public Toilets/Adult change facilities
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FOOD AND DRINK
- Dining Spaces
to view the full report.
Overview
General
Food & Drink
Business Overview
The business has the following products/services available
Food and Drink
Our business caters for the following disability types:
Limited mobility
Wheelchairs or mobility scooters
Food allergies or intolerances
Cognitive or people on the Autism Spectrum
Bookings
The business offers the following methods for bookings and enquiries:
Phone
Webportal
Emergency Management
We are a restaurant
Exit signs are clear and easy to see
Exit access is free and clear at all times
We ensure exit access is free and clear at all times by:
The Exit is our main entrance into the building.
Exits and access to exists are greater than 900mm
Exit doors are able to be opened by all occupants
Exits to the emergency evacuation point does not include stairways
The business identifies guests who need additional assistance should an emergency occur by:
Managers on duty will provide support asking all guests if they need support
The procedure for assisting guests who need assisted rescue is:
Managers on duty work with caregivers/or other staff to provide that assistance.
Guide Dog and Service Animals
The business provides a secure area with shade and water for service animals
The business provides a toilet area for service animals
Bowls, bedding, etc. are provided for service animals
The business provides the following services for services animals:
Water
Pre-arrival, arrival and reception
The business has the following in place to support guests during pre-arrival, arrival and reception
Additional Information from the business
The following steps are in place to ensure that people with fatigue related to their disability are not disadvantaged by long wait times:
Our team will seat and attend those with fatigue related to their disability prior to others.
Cognitive Impairment Support
Documents are available in plain English for people with cognitive impairment (This may include instructions, guides, menus and general information)
Car Park and Access amenities
The business has the following Car Park and Access amenities
Level or ramped access from the car park to the entrance
Kerb ramps are in place where a pavement or walkway needs to be crossed
In addition, the following further information can assist guests
The restaurant can be accessed by ramp from the main settlement area. Rottnest is a car free environment.
Entry
The business has the following amenities/systems in place for entry
A path of access to the building is slip resistance and even
A path of access to the building is clear of obstruction
Door jams/doors are of a contrasting colour to surrounding walls
Door handles are of a contrasting colour to the door
Signage is written in a contrasting colour
The entry door is a minimum of 850mm wide
The entrance door mats have a thickness less than 13mm and a width of 7500mm or greater
Lifts
In addition, the following further information can assist guests
The restaurant is based on one floor.
Internal Spaces
Clear and unobstructed routes through and between buildings
Interior walls are matte or low sheen
Floors, walls, counters and furniture are of contrasting colours
Tableware/glassware contrast with the table surface or table cloth
Floor surfaces are hard or short pile carpet
Seating is available for guests unable to stand for long periods
All corridors greater than 900mm
Public areas
The public areas have the following amenities in place
Even lighting
In addition, the following further information can assist guests
The restaurant does not have any public areas. However, the team are happy to assist anyone needing a seat.
External Paths
External paths of travel have the following amenities are in place
Surfaces are concrete, asphalt, smooth paving or hard packed fine gravel (max aggregate size 13mm)
Pathways are wider than 900mm
Steps
Steps have the following amenities are in place
There are steps.
All steps or staircases have enclosed risers
The underside of all staircases are enclosed or protected to a height of at least 2 metres
Handrails fitted to all open sets of steps
Where steps are present are there three steps or less
In addition, the following further information can assist guests
There are two steps into the Restaurant from one entrance. However, ramped access is available to the side of the restaurant/
Ramps
Ramps have the following amenities are in place
There are ramps.
Hand rails are fitted
Public Toilets/Adult change facilities
Public Toilets/Adult change facilities have the following amenities are in place
In addition, the following further information can assist guests
The restaurant has an accessible toilet and changing facilities for our guests.
Dining Spaces
The dining spaces have the following facilities/amenities in place
The entrance has level access
The doorway is at least 850mm wide
There is level access through the dining area
Chairs are moveable to allow for wheelchairs to be seated at the tables
There are areas of full lighting
There are Plain English menus
There is an accessible toilet
Our business caters for the following dietary requirements
Sugar free (diabetic)
Gluten free (celiac)
Lactose free (dairy free)
Low fat and fibre with no gastric content
Low potassium
Low sodium
Nut free
Organic
Vegetarian
Vegan
Kosher
There are procedures in place to avoid cross-contamination of food products
Each guest is asked about food allergies at the time of ordering. If highlighted, this is then communicated to the kitchen who will use different utensils, gloves, trays and cutting tools to prepare food. Whilst we take every effort, we are unable to guarantee that cross contamination won't occur.
There is a sample menu available online
Sample menu is available here -
www.frankiesonrotto.com.au