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Overview
General
Tour/Transport
Business Overview
The business has the following products/services available
Tour/Transport
Bookings
The business offers the following methods for bookings and enquiries:
Phone
Email
Webportal
Emergency Management
due to the nature of our business we can't have customers with disability
Guide Dog and Service Animals
The business provides the following services for services animals:
due to the nature of our business we can't have customers with disability
Pre-arrival, arrival and reception
The business has the following in place to support guests during pre-arrival, arrival and reception
Additional Information from the business
The following steps are in place to ensure that people with fatigue related to their disability are not disadvantaged by long wait times:
N/A
In addition, the following further information can assist guests
N/A
Car Park and Access amenities
The business has the following Car Park and Access amenities
In addition, the following further information can assist guests
n/a
External Paths
External paths of travel
The width of the smallest pathway is:
n/a
no steps
no
In addition, the following further information can assist guests
no
Steps
Steps
In addition, the following further information can assist guests
how many times do we have to confirm that THERE ARE NO STEPS???????
Public Toilets/Adult change facilities
Public Toilets/Adult change facilities have the following amenities are in place
In addition, the following further information can assist guests
n/a
Route Planning
Route Planning
The tour route includes stops with accessible toilet facilities
Additional Information from the business
In addition, the following further information can assist guests:
n/a
Lunch stop venues are accessible
Sightseeing and photo opportunity stops are step free
Overnight Stops
The total number of wheelchair passengers that can be catered for at overnight stops are:
none
Walking Tours
Operated on a step free route
Guides
Guides have been trained in the following
Use of clear/simple English
Correct pronunciation for lip readers
In addition, the following further information can assist guests
n/a
