Emergency Management

     Emergency and evacuation procedures are explained on arrival

      Exit signs are clear and easy to see

      Exit access is free and clear at all times

We ensure exit access is free and clear at all times by:
Ensuring customers remain seated in designated seats at all times.

The business identifies guests who need additional assistance should an emergency occur by:
Firstly, guests have the option to include any special requirements that are needed at the time of booking. These are then added to the daily manifest so that the skipper is aware. The skipper then has a chat with the guest on arrival about the nature of the help that is needed should there be an emergency. The skipper then seats those needing assistance to the closest exit point. The skipper makes a mental note of the guests requiring assistance and is able to help them should an emergency occur.

The procedure for assisting guests who need assisted rescue is:
Yardie Creek Boat Tours identifies guests who may need assistance during the pre-tour phase through observation, interaction, or disclosure by the guest. Guests requiring assistance are seated in easily accessible areas of the vessel. In the event of an emergency, the skipper announces the situation to all passengers, providing calm and clear instructions. Guests requiring assistance are directed to remain seated until specific help is provided. The skipper oversees the rescue procedure and, if feasible, assigns able-bodied passengers to assist by keeping the area clear or providing support as directed.

     Guests with disabilities are noted in the guest log book for emergency and evacuation purposes