The business has the following products/services available
Attraction
Food and Drink
Event
Our business caters for the following disability types:
Blind or low vision
Deaf or low hearing
Limited mobility
Wheelchairs or mobility scooters
Food allergies or intolerances
Cognitive or people on the Autism Spectrum
The business offers the following methods for bookings and enquiries:
Phone
Webportal
Our forms have high contract boxes and submit boxes
Staff have undergone disability awareness and training
The business has an emergency management and evacuation plan for guests with a disability
Emergency and evacuation procedures are explained on arrival
An accessibility guide is available on the website
https://rooftopmovies.com.au/accessibility https://fringeworld.com.au/accessibility
Our business offers the following alternative communication methods
Plain English
Please note - Artrage, Fringe World and Rooftop Websites are all currently under development.
There is easy to read signage and information (e.g. menus and emergency information)
There is a Pictorial menu
For bookings made onsite, the ticket booth/counter/box office is accessible for people using a wheelchair
The business accepts the companion card
The business provides a secure area with shade and water for service animals
The business provides a toilet area for service animals
The business provides the following services for services animals:
Not specified
The business has the following in place to support guests during pre-arrival, arrival and reception
There is a reception/public entryway.
Seating available at reception
A lower counter at reception/ticket office
A clipboard to allow check-in/ticket purchase whilst seated
A tablet with text to voice or pen and paper at reception to aid in communication
Lighting in the reception area is even and glare free
Large print information sheets and registration forms
Information and maps are available in written form
A step free map/guide
A familiarisation tour
Additional Information from the business
The following steps are in place to ensure that people with fatigue related to their disability are not disadvantaged by long wait times:
All events and festivals operated by Artrage have priority access queues for those with disabilities and staff to assist with any additional requests.
In addition, the following further information can assist guests
Please visit accessibility pages on our websites for further information
Documents are available in plain English for people with cognitive impairment (This may include instructions, guides, menus and general information)
The business has the following Car Park and Access amenities
A drop off zone
Designated disabled parking bays
Level or ramped access from the car park to the entrance
The accessible entrance is clearly signed from the parking bay
The public transport services available are:
Journey information is provided on our websites
Kerb ramps are in place where a pavement or walkway needs to be crossed
The business has the following amenities/systems in place for entry
A drop off point close to the entrance
A path of access to the building is slip resistance and even
A path of access to the building is clear of obstruction
Signage is written in a contrasting colour
Signage is written in a Sans Serif font and use upper and lower case letters
The entry door is a minimum of 850mm wide
The entrance sill is less than 13mm
There a clear space of at least 1500mm x 1500mm in front of all doors.
The lifts have the following amenities in place
Clear and unobstructed routes through and between buildings
Any protruding or overhanging obstructions are at least 2meters above the floor or are protected
Seating is available for guests unable to stand for long periods
Accessible facilities are clearly signed and visible from all areas
All corridors greater than 900mm
The public areas have the following amenities in place
Even lighting
Seating
For displays, exhibits, commentary and live performances the following amenities are in place
Seating
Wheelchair accessible spaces/seating
External paths of travel have the following amenities are in place
Surfaces are concrete, asphalt, smooth paving or hard packed fine gravel (max aggregate size 13mm)
Paths or slopes longer than 15 metres have resting places or seats
Pathways are wider than 900mm
There 3 successive steps or less on any path or at any doorway
Step free routes clearly signed
Steps have the following amenities are in place
There are steps.
Top and bottom steps are easily distinguished through colour contrast or the use of TGSIs (Tactile Ground Surface Indicators)
All steps or staircases have enclosed risers
The underside of all staircases are enclosed or protected to a height of at least 2 metres
Handrails fitted to all open sets of steps
Handrails extend 300mm beyond the top and bottom step
Where steps are present are there three steps or less
Ramps have the following amenities are in place
There are ramps.
All fixed ramps are 1:14 or less
Hand rails are fitted
Long ramps (more than 10m) are 1:20 or less
Ramps have a raised edge of at least 100mm
Public Toilets/Adult change facilities have the following amenities are in place
There is an accessible toilet for public use
The door is at least 850mm wide
There is a minimum of 850mm beside the toilet
Handrails are fitted
The toilet seat is 460mm above the floor
The toilet seat is460mm above the floor
A park map is available here:
not available due to website development
The following amusement rides are offered
The dining spaces have the following facilities/amenities in place
The entrance has level access
The doorway is at least 850mm wide
There is level access through the dining area
Chairs are moveable to allow for wheelchairs to be seated at the tables
There are areas of full lighting
There are large print menus
There are Plain English menus
There is an accessible toilet
Our business caters for the following dietary requirements
Sugar free (diabetic)
Gluten free (celiac)
Lactose free (dairy free)
Low fat and fibre with no gastric content
Low potassium
Low sodium
Nut free
Additive free
Organic
Vegetarian
Vegan
Kosher
Halal
There are procedures in place to avoid cross-contamination of food products
Each event or activation produced by Artrage has a variety of different food vendors. We aim to provide as many offerings as possible. Each food vendor is inspected by Environmental Health. Daily checks are completed by staff to ensure compliance.
Events have the following facilities/amenities in place
There is step free access throughout the venue
Reception, registration desks or ticket offices have a lower counter section
All ancillary areas are step free e.g. breakout rooms, dining areas, outside areas and exhibition spaces
A low height lectern is available
Accessible toilets are available at the venue
There is clear signage throughout the venue including accessible routes and accessible facilities
Wheelchair designated seating is provided
We cater for a range of seating and viewing options
We cater for varying group sizes
Our event can be booked from the main web site
There is good circulation space with the number of people expected to allow people with a disability to move around freely
Food and water is available for guide and service animals
The event is outdoors
Portable accessible toilets are available
A portable adult change facility is provided
Seating is at regular intervals
Side shows, activities etc. are accessible
Accessible car parking is available
There is accessible public transport to the venue
Accessible public transport is detailed in the event information
There is an event map available
The event map shows accessible facilities
The event includes the use of loud noises, fireworks or strobe lighting
There is a warning included in the event information