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OVERVIEW
- Business Overview
- Bookings
- Emergency Management
- Communications
- Guide Dog and Service Animals
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GENERAL
- Pre-arrival, arrival and reception
- Cognitive Impairment Support
- Car Park and Access amenities
- Internal Spaces
- Displays, exhibits, commentary and live performances
- Steps
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TOUR OPERATORS
- Tour/Transport Services
- Route Planning
- Guides
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ACCOMMODATION
- Room Amenities
- Bathrooms
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COMMON AREAS
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FOOD AND DRINK
- Dining Spaces
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ADVENTURE ACTIVITIES
- Adventure activities
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Overview
General
Tour/Transport
Accommodation
Common Areas
Food & Drink
Adventure
Business Overview
The business has the following products/services available
Tour/Transport
Accommodation
Food and Drink
Adventure
Our business caters for the following disability types:
Blind or low vision
Deaf or low hearing
Limited mobility
Food allergies or intolerances
Cognitive or people on the Autism Spectrum
lxirvqyjSail-Ningaloo-Logo-Vertical
Bookings
The business offers the following methods for bookings and enquiries:
Phone
Webportal
Staff have undergone disability awareness and training
Emergency Management
Emergency and evacuation procedures are explained on arrival
There are Audible device/s to alert occupants to evacuate with instructions on how to evacuate.
Exit signs are clear and easy to see
Exit access is free and clear at all times
We ensure exit access is free and clear at all times by: Large back deck door access which is always open during charters. Large roof cabin hatches for those able.
Exit doors are able to be opened by all occupants
The business identifies guests who need additional assistance should an emergency occur by: Sail Ningaloo has a comprehensive booking procedure in place in order to understand guests requirements, requests and abilities. This information is communicated with our vessel crew prior to departure and then once on board can discuss further with participants.
The procedure for assisting guests who need assisted rescue is: All crew are trained in emergency procedures and we have a range of safety equipment on board to assist, such as alarms and ships bell, a tender vessel, life rings, life raft, pool noodles, life jackets, defibrillator and emergency oxygen. Guests personal/specific needs are discussed at booking enquiry stage so we can be prepared with a specific action plan if required.
Guests with disabilities are noted in the guest log book for emergency and evacuation purposes
Communications
Guide Dog and Service Animals
The business provides the following services for services animals: Sail Ningaloo is a sailing tour operator and our vessel is a 51ft sailing catamaran. Please be aware that we cruise along the reef for the duration of the tour and so access to the beach/shore is very limited (some days it is impossible due to the coastline), so please consider if this is appropriate for your service animal. As bookings are generally made in advance, we can assist with providing required items for service animals, please discuss your requrements when you enquire.
Pre-arrival, arrival and reception
The business has the following in place to support guests during pre-arrival, arrival and reception
Booking information and websites are compatible with screen readers
Information and maps are available in written form
Luggage assistance
Additional Information from the business
The following steps are in place to ensure that people with fatigue related to their disability are not disadvantaged by long wait times: Sail Ningaloo accommodates only 8 - 10 guests. On departure, complimentary mini-bus transfers are available from your accommodation in Coral Bay directly to the jetty facility to board our vessel, Shore Thing. At this time access to Shore Thing is immediate and no wait time is required. Guests are invited to sit down whilst the Captain provides a safety briefing. Whilst underway and during the tour, there are multiple locations on board to sit and enjoy the view or quiet spaces, the upper deck, the front and back decks, the inside saloon, or your private cabin. In-water activities are accompanied by a guide and flotation aids are available if required. Once the tour returns, on disembarkation our minibus is once again waiting for our arrival, so no waiting around time is necessary and we will drop you back to your Coral Bay accommodation
In addition, the following further information can assist guests
Cognitive Impairment Support
Quiet periods or early opening times for people on the Autism Spectrum
A space for parents and children on the Autism Spectrum
Car Park and Access amenities
The business has the following Car Park and Access amenities
A drop off zone
Level or ramped access from the car park to the entrance
Kerb ramps are in place where a pavement or walkway needs to be crossed
In addition, the following further information can assist guests
Internal Spaces
Tableware/glassware contrast with the table surface or table cloth
Displays, exhibits, commentary and live performances
For displays, exhibits, commentary and live performances the following amenities are in place
Seating
A written transcript where audio description is provided i.e. display commentary, tour commentary
In addition, the following further information can assist guests
The width of the smallest pathway is: Being a sailing vessel, there are no pathways.
Being a sailing vessel, there are no pathways.
Being a sailing vessel, there are no pathways.
In addition, the following further information can assist guests
Steps
Steps have the following amenities are in place
There are steps.
Top and bottom steps are easily distinguished through colour contrast or the use of TGSIs (Tactile Ground Surface Indicators)
All steps or staircases have enclosed risers
The underside of all staircases are enclosed or protected to a height of at least 2 metres
In addition, the following further information can assist guests
In addition, the following further information can assist guests
Tour/Transport Services
The tour/transport services have the following facilities/amenities in place
Busses/Coaches
0 vehicles have wheelchair lifts or ramps
0 vehicles have low floors with ramped entry
The maximum wheelchair capacity available in the fleet is: 0
Commentary is available in written format
Route Planning
Route Planning
Additional Information from the business
In addition, the following further information can assist guests: Sail Ningaloo is a sailing tour operator and our vessel is a 51ft sailing catamaran. Please be aware that we cruise along the reef for the duration of the tour and so access to the beach/shore is very limited (some days it is impossible due to the coastline), so expect to remain on board for most of the duration of the tour (except for snorkelling/scuba diving activities). When we do go ashore, we are on a remote coastline ad no facilities are available. Sail Ningaloo caters for small groups, 8 - 10 guests so crew are available for any guests requiring additional support and information on board. If guests would like a private guide/crew person to accompany them on board to assist with moving around the vessel and activities, please enquire at booking enquiry stage.
Overnight Stops
A total of 0 wheelchair passengers can be catered for overnight stops
Guides
Use of clear/simple English
Correct pronunciation for lip readers
Marine
lxo38skqShore Thing back deck seating area
lxo38slmShore thing inside saloon and galley
lxo38slvShore Thing stepping into saloon from back deck
lxo38sm5Sail Ningaloo transfer bus
lxo38smkShore Thing underway
lxo38smoShore Thing upper helm area
lxo38snfShore Thing front deck
lxo38snlShore Thing step from jetty
lxscexkkShore Thing Layout
lxsd1pmvCoral Bay jetty facility
In addition, the following further information can assist guests
Room Amenities
Additional Information from the business
For guests with a hearing impairment, the following emergency evacuation procedures apply to ensure safe evacuation: The vessel has a loud alarm system as well as a manual bell. As we cater for a small number of guests, crew are able to personally assist guests if required, please discuss your requirements at booking enquiry stage.
There is contrast between the walls, skirtings, floor and furniture
There is a clear path through the room
The edges of all furniture and fixtures are rounded
Wardrobe handles are a contrasting colour to the doors and draws
Openings are a minimum of 400mm wide
The bedside lamp switch is easy to reach from the bed
The business offers a range of non-allergenic bedding
Non-allergenic cleaning products are used
In addition, the following further information can assist guests
Bathrooms
The bathrooms have the following facilities/amenities in place
All heating appliances and hot water pipes are protected or insulated
All shower, bath and basin taps are clearly differentiated between hot and cold
Fixtures and fittings have rounded edges
The width of the door is 450mm into bathroom, 500mm into shower..
The width beside the toilet is 130 - 300mm depending on cabin type..
There is 330 - 550mm depending on cabin type. Stateroom cabin bathrooms are fitted with a handrail. mm of clear space in front of the toilet
The toilet seat is 460mm above the floor
A range of non-allergenic toiletries are available
There is a portable shower head on flexible hose
A door is fitted to the shower
lxsbu5ngDeluxe double bed cabin
lxsbu5poStateroom king bed cabin
lxsbu9zwPort Deluxe cabin facilities 2
lxsbua0gPort Deluxe cabin facilities 1
lxsbwlxnStarboard Deluxe cabin facilities
lxsbx82bStarboard Stateroom cabin facilities - basin handrail toilet
lxsbxp8hStarboard Stateroom cabin facilities - looking in
lxsbycjjStarboard Stateroom cabin facilities - looking out - shower
In addition, the following further information can assist guests
Dining Spaces
The dining spaces have the following facilities/amenities in place
The doorway is at least 850mm wide
Chairs are moveable to allow for wheelchairs to be seated at the tables
All glass doors and full height windows have contrast markings
There are areas of full lighting
Our business caters for the following dietary requirements
Sugar free (diabetic)
Gluten free (celiac)
Lactose free (dairy free)
Low fat and fibre with no gastric content
Low potassium
Low sodium
Nut free
Additive free
Vegetarian
Vegan
There are procedures in place to avoid cross-contamination of food products
There is a sample menu available online
Sample menu is available here - https://sailningaloo.com.au/wp-content/uploads/2024/03/Sail-Ningaloo-Sample-3-Night-Tour-Menu-3.pdf
lxsc7714Shore Thing Saloon - inside dining seating area
lxsc7723Shore Thing back deck dining area
lxsc772oShore Thing stepping into saloon from back deck 2
In addition, the following further information can assist guests
Adventure activities
The adventure activities have the following facilities/amenities in place
Our adventure activities cater for people with a disability
Additional Information from the business
The following activities are available to people with a disability: Tours are operated on board our sailing catamaran Shore Thing. The vessel is wide and stable on the ocean, however may not be suitable for all people. Please discuss in detail with our reservations when you make your booking enquiry. Shore Thing is 15m long and 8m wide, with 4 guest cabins (2 in each hull). There is a large back deck area & inside saloon with couches. There are steps to navigate down to the cabins and up to the front deck and upper helm area. Being a multi-day tour, all accommodation, meals and activities are on board. We step ashore on remote beaches once or twice during a 5 night tour but there is no infrastructure/facilities there. Activities available on board include sailing, snorkelling, scuba diving (certified divers), relaxing, star-gazing, beach walks on longer tours and kayaking. We have a range of flotation devices to assist guests, such as life jackets and pool noodles. We have some prescription masks for certain prescriptions. Some activities are taken from Shore Thing and some are taken from our smaller tender.
The equipment utilised to make the activities available are: 3mm or 5mm wetsuits, snorkelling equipment (mask, snorkel, fins), life jackets, pool noodles & rescue floats on a rope. Some prescription masks are available - please advise your prescription at booking enquiry stage. For scuba diving, tanks, weights, BCD & regulator (available for certified scuba divers only).
The following limitations apply to participation, including those activities that are not available to people with a disability: Scuba diving, guests must be certified divers. Snorkelling, may not be available for all disabilities but it is really dependent on individuals. Please discuss with us during your booking enquiry and we can discuss personal requirements.
lxsc83v4Ladder on back transom
lxsc83w9Shore Thing underway
lxsca76iShore Thing steps to water and tender
lxsca771Shore Thing tender
lxscy1mhShore Thing snorkelling with a lifejacket and guide
lxscy1n6Shore Thing snorkelling with pool noodle
In addition, the following further information can assist guests