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Overview
General
Tour/Transport
Adventure
Business Overview
The business has the following products/services available
Tour/Transport
Adventure
Our business caters for the following disability types:
Deaf or low hearing
Food allergies or intolerances
Cognitive or people on the Autism Spectrum
Bookings
The business offers the following methods for bookings and enquiries:
Email
Webportal
Emergency Management
Emergency and evacuation procedures are explained on arrival
The business identifies guests who need additional assistance should an emergency occur by:
All clients need to complete a physical fitness assessment prior to the day of the hike.
The procedure for assisting guests who need assisted rescue is:
Clients recieve a safety briefing from guides prior to commencing the hike.
Guide Dog and Service Animals
The business provides the following services for services animals:
NA
Pre-arrival, arrival and reception
The business has the following in place to support guests during pre-arrival, arrival and reception
Information and maps are available in written form
Additional Information from the business
The following steps are in place to ensure that people with fatigue related to their disability are not disadvantaged by long wait times:
None.
In addition, the following further information can assist guests
Due to the physical nature of the product, this is not suitable to people with a physical disability.
External Paths
External paths of travel
The width of the smallest pathway is:
Hiking trail over mixed surfaces, rock and technical terrain.
Route Planning
Additional Information from the business
In addition, the following further information can assist guests:
Not specified
Walking Tours
Hearing aid compatible
Guides
Guides have been trained in the following
AUSLAN
Use of clear/simple English
Correct pronunciation for lip readers
Adventure activities
The adventure activities have the following facilities/amenities in place
Our adventure activities cater for people with a disability
Additional Information from the business
The following activities are available to people with a disability:
We can provide a Guide who is Auslan proficient for clients with a hearing disability.
The equipment utilised to make the activities available are:
NA
The following limitations apply to participation, including those activities that are not available to people with a disability:
NA
