Emergency Management

Emergency and evacuation procedures a prominently displayed around the venue. Staff can assist with queries but as there is no host or table service at the venue there is no method of individually briefing every patron at the venue.

      There are Audible device/s to alert occupants to evacuate with instructions on how to evacuate.

      There are visual device/s to alert occupants to evacuate.

      Exit signs are clear and easy to see

      Exit access is free and clear at all times

We ensure exit access is free and clear at all times by: There are three emergency access points which remain free, unlocked and clear at all times. There is no furniture obstructing the gates and there is no car parking or loading bays in front or behind these bays.

      Exits and access to exists are greater than 900mm

      Exit doors are able to be opened by all occupants

      Exits to the emergency evacuation point does not include stairways

      The evacuation point is clearly marked by a sign

The business identifies guests who need additional assistance should an emergency occur by: Staff are made aware of any patron requiring assistance upon entrance to the venue. During an evacuation, these customers will be prioritised first to ensure they can evacuate safely.

The procedure for assisting guests who need assisted rescue is: Assess the situation, engage trained staff, provide immediete assistance, contact emergency services (if required), keep the patron comfortable, incident reporting

     Guests with disabilities are noted in the guest log book for emergency and evacuation purposes