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Overview
General
Tour/Transport
Accommodation
Common Areas
Food & Drink
Adventure
Business Overview
The business has the following products/services available
Tour/Transport
Accommodation
Food and Drink
Adventure
Our business caters for the following disability types:
Food allergies or intolerances
Bookings
The business offers the following methods for bookings and enquiries:
Phone
Email
Staff have undergone disability awareness and training
Emergency Management
Emergency and evacuation procedures are explained on arrival
Exit doors are able to be opened by all occupants
The business identifies guests who need additional assistance should an emergency occur by:
Via our onboard manifest and documentation and guest name badges.
The procedure for assisting guests who need assisted rescue is:
Multiple evacuation procedures are outlined in our SMS (onboard safety management system)
Guests with disabilities are noted in the guest log book for emergency and evacuation purposes
Guide Dog and Service Animals
The business provides the following services for services animals:
Not specified
Pre-arrival, arrival and reception
The business has the following in place to support guests during pre-arrival, arrival and reception
Information and maps are available in written form
A familiarisation tour
Luggage assistance
Additional Information from the business
The following steps are in place to ensure that people with fatigue related to their disability are not disadvantaged by long wait times:
Shade, water and meals are provided in circumstances where long wait times and fatigue may occur. Ocean Dream considers all transfer times carefully to reduce wait times.
Car Park and Access amenities
The business has the following Car Park and Access amenities
Displays, exhibits, commentary and live performances
For displays, exhibits, commentary and live performances the following amenities are in place
Seating
External Paths
External paths of travel
Paths or slopes longer than 15 metres have resting places or seats
The width of the smallest pathway is:
880mm
In addition, the following further information can assist guests
Vessel has stairs to the upper and lower decks, including boarding to tenders for excursions.
Steps
Steps
There are steps.
All steps or staircases have enclosed risers
The underside of all staircases are enclosed or protected to a height of at least 2 metres
Handrails fitted to all open sets of steps
In addition, the following further information can assist guests
Handrails extend 300mm beyond at the top but not the bottom stairs.
Public Toilets/Adult change facilities
Public Toilets/Adult change facilities have the following amenities are in place
The door is 560mm wide
Tour/Transport Services
The tour/transport services have the following facilities/amenities in place
Buses/Coaches
0 vehicles have wheelchair lifts or ramps
0 vehicles have low floors with ramped entry
The maximum wheelchair capacity available in the fleet is:
0
Route Planning
Route Planning
Additional Information from the business
In addition, the following further information can assist guests:
Not specified
Overnight Stops
The total number of wheelchair passengers that can be catered for at overnight stops are:
0
Walking Tours
Multi-paced to account for slower walkers
Guides
Guides have been trained in the following
Use of clear/simple English
Marine
Accessibility is tide dependent
This tour stops at attractions/accommodation/food and beverage/retail spaces that are not operated by this business. For information relating to these individual properties please follow the weblink provided
Horizontal Waterfalls
Mitchell Plateau Scenic Helicopter Flights - Heli Spirit
Room Amenities
Televisions are equipped with closed captioning capability
There is a clear path through the room
The edges of all furniture and fixtures are rounded
Wardrobe handles are a contrasting colour to the doors and draws
Housekeeping procedures instruct staff not to reposition furniture that has been moved
Openings are a minimum of 560mm wide
The bedside lamp switch is easy to reach from the bed
Bathrooms
The bathrooms have the following facilities/amenities in place
All heating appliances and hot water pipes are protected or insulated
All shower, bath and basin taps are clearly differentiated between hot and cold
The width of the door is 560mm.
The width beside the toilet is Various.
There is Various mm of clear space in front of the toilet
The toilet seat is 460mm above the floor
There is a portable shower head on flexible hose
A door is fitted to the shower
Ocean Dream - Shower & toilet example
Ocean Dream - Shower example
Main_Deck - Revised Abrohlos Queen
In addition, the following further information can assist guests
Accessibility is not available in our ensuites. Images attached to show this.
Swimming pools, spas and waterparks
The following swimming pools, spas and waterparks amenities are available
Unisex change facilities with an accessible toilet
Dining Spaces
The dining spaces have the following facilities/amenities in place
The entrance has level access
The doorway is at least 850mm wide
There is level access through the dining area
Chairs are moveable to allow for wheelchairs to be seated at the tables
There are areas of full lighting
Our business caters for the following dietary requirements
Sugar free (diabetic)
Gluten free (celiac)
Lactose free (dairy free)
Low fat and fibre with no gastric content
Low potassium
Low sodium
Nut free
Additive free
Vegetarian
Vegan
Kosher
Halal
There are procedures in place to avoid cross-contamination of food products
1. Dietary Requirements: Ensure all guests' dietary restrictions and allergies are clearly and visibly posted in the galley at all times.2. Cross-Contamination Prevention: Maintain strict separation between raw and cooked foods.3. Dedicated Equipment: Use separate cutting boards and utensils for different food types (e.g., meat, fish, vegetables).4. General Hygiene: Implement continuous and thorough food hygiene measures, including frequent and thorough washing of hands and all surfaces with hot, soapy water.
There is a sample menu available online
Sample menu is available here -
https://oceandreamcharters.com.au/gourmet-meals/
3. Ocean Dream Inside Dining
5. Ocean Dream Rear Entertaining Deck
6. Ocean Dream Rear Entertaining Alfresco
4. Ocean Dream Alfresco Dining Table
