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OVERVIEW
- Business Overview
- Bookings
- Emergency Management
- Guide Dog and Service Animals
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GENERAL
- Pre-arrival, arrival and reception
- Car Park and Access amenities
- External Paths
- Steps
- Public Toilets/Adult change facilities
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FOOD AND DRINK
- Dining Spaces
to view the full report.
Overview
General
Food & Drink
Business Overview
The business has the following products/services available
Food and Drink
Our business caters for the following disability types:
Limited mobility
Wheelchairs or mobility scooters
Food allergies or intolerances
Bookings
The business offers the following methods for bookings and enquiries:
Phone
Webportal
Our website supports Screen Readers
Our forms have high contract boxes and submit boxes
Emergency Management
Exit signs are clear and easy to see
Exit access is free and clear at all times
We ensure exit access is free and clear at all times by:
We ensure no tables or furniture is placed in front of these exits.
Exits and access to exists are greater than 900mm
Exit doors are able to be opened by all occupants
Exits to the emergency evacuation point does not include stairways
The evacuation point is clearly marked by a sign
The business identifies guests who need additional assistance should an emergency occur by:
Staff would use visual cues to determine any guests who require assistance in an emergency
The procedure for assisting guests who need assisted rescue is:
All senior staff are trained in First Aid and as Fire Wardens - part of these courses is how to respond in an emergency and basic training around how to assist all visitors in an emergency.
Guide Dog and Service Animals
The business provides a secure area with shade and water for service animals
The business provides a toilet area for service animals
Bowls, bedding, etc. are provided for service animals
The business provides the following services for services animals:
We offer treats, water, bowls and blankets for service animals
Pre-arrival, arrival and reception
The business has the following in place to support guests during pre-arrival, arrival and reception
Additional Information from the business
The following steps are in place to ensure that people with fatigue related to their disability are not disadvantaged by long wait times:
We space the times of our reservations to ensure that only a few people arrive at the same time
In addition, the following further information can assist guests
There are comfortable lounge chairs for guests to use when they arrive if they would like to sit down if there is a wait for their table to be ready.
Car Park and Access amenities
The business has the following Car Park and Access amenities
A drop off zone
Designated disabled parking bays
Level or ramped access from the car park to the entrance
In addition, the following further information can assist guests
Please use the path from the carpark to the venue, then follow the path to the left to access the deck without any steps.
External Paths
External paths of travel have the following amenities are in place
Surfaces are concrete, asphalt, smooth paving or hard packed fine gravel (max aggregate size 13mm)
Pathways are wider than 900mm
There 3 successive steps or less on any path or at any doorway
In addition, the following further information can assist guests
Please use the path from the carpark to the venue, then follow the path to the left to access the deck without any steps.
Steps
Steps have the following amenities are in place
There are steps.
The underside of all staircases are enclosed or protected to a height of at least 2 metres
Where steps are present are there three steps or less
In addition, the following further information can assist guests
Please let us know at the time of booking if you have specific mobility requirements and we will seat you in the most suitable section. Our upstairs dining room is accessible via 2 steps so if you have a wheelchair or mobility scooter, we will seat you in the downstairs section instead.
Public Toilets/Adult change facilities
Public Toilets/Adult change facilities have the following amenities are in place
There is an accessible toilet for public use
The door is at least 850mm wide
There is 750mm mm beside the toilet
Handrails are fitted
There is 700mm mm of clear space in front of the toilet
The toilet seat of a contrasting colour to the floor
The toilet seat is460mm above the floor
Dining Spaces
The dining spaces have the following facilities/amenities in place
The entrance has level access
The doorway is at least 850mm wide
Chairs are moveable to allow for wheelchairs to be seated at the tables
All glass doors and full height windows have contrast markings
There are areas of full lighting
There is an accessible toilet
Our business caters for the following dietary requirements
Sugar free (diabetic)
Gluten free (celiac)
Lactose free (dairy free)
Low fat and fibre with no gastric content
Low potassium
Low sodium
Nut free
Additive free
Vegetarian
Vegan
There are procedures in place to avoid cross-contamination of food products
Our chefs will use separate cutting boards, knives and deep fryers for all allergies that can cross-contaminate.
There is a sample menu available online
Sample menu is available here -
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Bar for serving and payment
Front entrance
Table setting in Dining Room