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Overview
General
Food & Drink
Business Overview
The business has the following products/services available
Food and Drink
Our business caters for the following disability types:
Blind or low vision
Deaf or low hearing
Limited mobility
Wheelchairs or mobility scooters
Food allergies or intolerances
Cognitive or people on the Autism Spectrum
Bookings
The business offers the following methods for bookings and enquiries:
Phone
Email
Webportal
Our forms have high contract boxes and submit boxes
Emergency Management
We attend sites as a value-add service and adhere to the places policies and instructions
Communications
Our business offers the following alternative communication methods
Plain English
Not specified
There is easy to read signage and information (e.g. menus and emergency information)
Guide Dog and Service Animals
The business provides the following services for services animals:
Service animals are treated with respect and we will have available water as required.
Pre-arrival, arrival and reception
The business has the following in place to support guests during pre-arrival, arrival and reception
Additional Information from the business
The following steps are in place to ensure that people with fatigue related to their disability are not disadvantaged by long wait times:
Our service is extremely quick and have staffing at suitable levels. Where required we assist people as needed
Cognitive Impairment Support
Documents are available in plain English for people with cognitive impairment (This may include instructions, guides, menus and general information)
Car Park and Access amenities
The business has the following Car Park and Access amenities
In addition, the following further information can assist guests
We attend sites as a value-add service and adhere to the places policies and instructions
Internal Spaces
Menus are available in large print or Braille
External Paths
External paths of travel have the following amenities are in place
Surfaces are concrete, asphalt, smooth paving or hard packed fine gravel (max aggregate size 13mm)
Pathways are wider than 900mm
We attend sites as a value-add service and adhere to the places policies and instructions
We attend sites as a value-add service and adhere to the places policies and instructions
Steps
Steps have the following amenities are in place
In addition, the following further information can assist guests
We attend sites as a value-add service and adhere to the places policies and instructions
Public Toilets/Adult change facilities
Public Toilets/Adult change facilities have the following amenities are in place
In addition, the following further information can assist guests
We attend sites as a value-add service and adhere to the places policies and instructions
Dining Spaces
The dining spaces have the following facilities/amenities in place
The entrance has level access
The smallest doorway is We attend sites as a value-add service and adhere to the places policies and instructions wide
Chairs are moveable to allow for wheelchairs to be seated at the tables
There are areas of full lighting
There are large print menus
There are Plain English menus
Our business caters for the following dietary requirements
Sugar free (diabetic)
Gluten free (celiac)
Lactose free (dairy free)
Low fat and fibre with no gastric content
Nut free
Additive free
Organic
Vegetarian
Vegan
There are procedures in place to avoid cross-contamination of food products
We utilise different jug ware that is labelled and wash hands as per protocol
My Coffee Cart Stills - 4
