
The business has the following products/services available
Attraction
Food and Drink
Our business caters for the following disability types:
Limited mobility
Wheelchairs or mobility scooters
Food allergies or intolerances
The business offers the following methods for bookings and enquiries:
Phone
Webportal
It is not possible to explain it to 50,000 guests per weekend.
There are Audible device/s to alert occupants to evacuate with instructions on how to evacuate.
There are visual device/s to alert occupants to evacuate.
Exit signs are clear and easy to see
Exit access is free and clear at all times
We ensure exit access is free and clear at all times by:
they are the main entrances/exits to the market. They must be clear for customers to enter.
Exits and access to exists are greater than 900mm
Exit doors are able to be opened by all occupants
Exits to the emergency evacuation point does not include stairways
The evacuation point is clearly marked by a sign
The business identifies guests who need additional assistance should an emergency occur by:
They will be the ones that don't start exiting the building with the others.
The procedure for assisting guests who need assisted rescue is:
We must follow Warden Training and offer assistance and move them to the exit, if they refuse we leave them and tell emergency services of their location.
An accessibility guide is available on the website
The business provides a secure area with shade and water for service animals
The business provides the following services for services animals:
Under the Disability Discrimination Act 1992 (Cth) and relevant State legislation, assistance animals are legally permitted in public places, including retail environments like the Fremantle Markets. We recognise that assistance animals are not pets and must not be refused entry or treated less favourably. Team members are trained to accommodate assistance animals respectfully and without unnecessary questioning, in line with the law. Services Offered for Assistance Animals: Full Access: Assistance animals are welcome throughout all public areas of Fremantle Markets. Awareness Training: Staff and wardens are trained to recognise assistance animals and understand their rights and responsibilities under relevant legislation. Rest Areas: While not specifically designated, we do provide quiet shaded areas where assistance animals can rest if needed. Water Stations: Water bowls are available upon request for assistance animals. Clear Signage & Communication: We ensure our team is aware not to request proof unless there is a legitimate reason to question the status of an animal under the law.
The business has the following in place to support guests during pre-arrival, arrival and reception
Booking information and websites are compatible with screen readers
There is a reception/public entryway.
Seating available at reception
A tablet with text to voice or pen and paper at reception to aid in communication
We are a shopping area, guests usually do not require our services. If the did, we would communicate via the guest they are travelling with or we would offer what's necessary to aid communication.
Information and maps are available in written form
A step free map/guide
A familiarisation tour
Additional Information from the business
The following steps are in place to ensure that people with fatigue related to their disability are not disadvantaged by long wait times:
We are a shopping area, there are not wait times.
Documents are available in plain English for people with cognitive impairment (This may include instructions, guides, menus and general information)
A space for parents and children on the Autism Spectrum
The business has the following Car Park and Access amenities
A drop off zone
Designated disabled parking bays
Level or ramped access from the car park to the entrance
The accessible entrance is clearly signed from the parking bay
The business has the following amenities/systems in place for entry
A drop off point close to the entrance
A path of access to the building is slip resistance and even
A path of access to the building is clear of obstruction
Self opening entry doors or fitted with a self closer
Glass doors are fitted with a visual sighting strip
Door jams/doors are of a contrasting colour to surrounding walls
Door handles are of a contrasting colour to the door
Signage is written in a contrasting colour
Signage is written in a Sans Serif font and use upper and lower case letters
The entry door is a minimum of 850mm wide
The entry door has self opening or a light opening pressure (for manual operations)
The entrance sill is less than 13mm
There a clear space of at least 1500mm x 1500mm in front of all doors.
The entrance door mats have a thickness less than 13mm and a width of 7500mm or greater
Clear and unobstructed routes through and between buildings
Interior walls are matte or low sheen
Floors, walls, counters and furniture are of contrasting colours
Any protruding or overhanging obstructions are at least 2meters above the floor or are protected
Floor surfaces are hard or short pile carpet
Seating is available for guests unable to stand for long periods
All corridors greater than 900mm
There is a quiet space for parents and children on the Autism Spectrum
The public areas have the following amenities in place
Seating
For displays, exhibits, commentary and live performances the following amenities are in place
Seating
Wheelchair accessible spaces/seating
External paths of travel have the following amenities are in place
Surfaces are concrete, asphalt, smooth paving or hard packed fine gravel (max aggregate size 13mm)
Pathways are wider than 900mm
Steps have the following amenities are in place
There are steps.
Top and bottom steps are easily distinguished through colour contrast or the use of TGSIs (Tactile Ground Surface Indicators)
The underside of all staircases are enclosed or protected to a height of at least 2 metres
Handrails fitted to all open sets of steps
In addition, the following further information can assist guests
Only one small area has stairs and due to heritage nature this cannot change.
Ramps have the following amenities are in place
There are ramps.
All fixed ramps are 1:14 or less
Hand rails are fitted
Long ramps (more than 10m) are 1:20 or less
Public Toilets/Adult change facilities have the following amenities are in place
There is an accessible toilet for public use
The door is at least 850mm wide
There is a minimum of 850mm beside the toilet
The toilet seat is 460mm above the floor
The toilet seat of a contrasting colour to the floor
The toilet seat is460mm above the floor
A park map is available here:
https://www.fremantlemarkets.com.au/interactive_map
The dining spaces have the following facilities/amenities in place
The entrance has level access
The doorway is at least 850mm wide
There is level access through the dining area
Chairs are moveable to allow for wheelchairs to be seated at the tables
All glass doors and full height windows have contrast markings
There are areas of full lighting
There are Plain English menus
There is an accessible toilet
Our business caters for the following dietary requirements
Sugar free (diabetic)
Gluten free (celiac)
Lactose free (dairy free)
Nut free
Organic
Vegetarian
Vegan
Halal
There are procedures in place to avoid cross-contamination of food products
We have different businesses specialising in different products. The gluten free stall doesn't stock any gluten.
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