ATIC Accessibility

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Overview

General

Accommodation

Common Areas

Business Overview

The business has the following products/services available

Accommodation

Our business caters for the following disability types:

Blind or low vision

Deaf or low hearing

Limited mobility

Wheelchairs or mobility scooters

Bookings

The business offers the following methods for bookings and enquiries:

Phone

Emergency Management

There are Audible device/s to alert occupants to evacuate with instructions on how to evacuate.

Exit signs are clear and easy to see

Exit access is free and clear at all times

We ensure exit access is free and clear at all times by: supervision of office staff

Exits and access to exists are greater than 900mm

Exit doors are able to be opened by all occupants

Exits to the emergency evacuation point does not include stairways

The evacuation point is clearly marked by a sign

The business identifies guests who need additional assistance should an emergency occur by: Visual check on guests

The procedure for assisting guests who need assisted rescue is: Staff will contact relevant associations

Communications

Our business offers the following alternative communication methods

Plain English

Not specified

There is easy to read signage and information (e.g. menus and emergency information)

Other Information

For bookings made onsite, the ticket booth/counter/box office is accessible for people using a wheelchair

Guide Dog and Service Animals

The business provides the following services for services animals: nothing

Pre-arrival, arrival and reception

The business has the following in place to support guests during pre-arrival, arrival and reception

Booking information and websites are compatible with screen readers

There is a reception/public entryway.

Seating available at reception

A clipboard to allow check-in/ticket purchase whilst seated

A tablet with text to voice or pen and paper at reception to aid in communication

Information and maps are available in written form

Advertising material, web sites and social media contain information relating to phone numbers available for non-voice communication e: Text, SMS, email and fax

A key to any accessible facilities that are locked

Keys are available for each guest

Additional Information from the business

The following steps are in place to ensure that people with fatigue related to their disability are not disadvantaged by long wait times: Seating in reception

Cognitive Impairment Support

Documents are available in plain English for people with cognitive impairment (This may include instructions, guides, menus and general information)

Car Park and Access amenities

The business has the following Car Park and Access amenities

A drop off zone

Level or ramped access from the car park to the entrance

The public transport services available are:

Office staff provide directions to the bus stop

An intercom system is available at the entrance of car park

In addition, the following further information can assist guests

Instructions on use but no pictures

Entry

The business has the following amenities/systems in place for entry

A drop off point close to the entrance

A path of access to the building is slip resistance and even

A path of access to the building is clear of obstruction

Door jams/doors are of a contrasting colour to surrounding walls

Door handles are of a contrasting colour to the door

Signage is written in a contrasting colour

Signage is written in a Sans Serif font and use upper and lower case letters

The entry door is a minimum of 850mm wide

The entrance sill is less than 13mm

There a clear space of at least 1500mm x 1500mm in front of all doors.

The entrance door mats have a thickness less than 13mm and a width of 7500mm or greater

Internal Spaces

Interior walls are matte or low sheen

Floors, walls, counters and furniture are of contrasting colours

Any protruding or overhanging obstructions are at least 2meters above the floor or are protected

Floor surfaces are hard or short pile carpet

Seating is available for guests unable to stand for long periods

The width of the smallest corridor is: don't have corridors

There is a quiet space for parents and children on the Autism Spectrum

In addition, the following further information can assist guests

We have a dinning hall or Chapel that can be used for guest on the spectrum

Public areas

The public areas have the following amenities in place

Even lighting

Seating

In addition, the following further information can assist guests

we have seating inside the reception area and outside near the front door.

External Paths

External paths of travel have the following amenities are in place

Surfaces are concrete, asphalt, smooth paving or hard packed fine gravel (max aggregate size 13mm)

Pathways are wider than 900mm

There 3 successive steps or less on any path or at any doorway

Steps

Steps have the following amenities are in place

There are steps.

Handrails fitted to all open sets of steps

Where steps are present are there three steps or less

Ramps

Ramps have the following amenities are in place

There are ramps.

All fixed ramps are 1:14 or less

Hand rails are fitted

Temporary ramps are available

Temporary ramps are in place for the duration of the guests stay

Ramps have a raised edge of at least 100mm

Bedrooms

The bedrooms have the following facilities/amenities in place

There are 2 Bedroom rooms available to guests who use a wheelchair

Bedroom furniture can be re-arranged on request

Not specified

Room Amenities

Additional Information from the business

For guests with a hearing impairment, the following emergency evacuation procedures apply to ensure safe evacuation: The Manager on site will check and vacate the cabins in person 

Televisions are equipped with closed captioning capability

There is a clear path through the room

Doors open fully against the adjoining wall

There is a clear opening at least 850mm wide

There at least one chair with rigid arms

Wardrobe and drawer handles are easy to grip

The bed height is no higher than 680mm from the floor

There is at least 130mm clearance under the bed

Bathrooms

The bathrooms have the following facilities/amenities in place

All heating appliances and hot water pipes are protected or insulated

All shower, bath and basin taps are clearly differentiated between hot and cold

Fixtures and fittings have rounded edges

The hot water is thermostatically controlled to 41 degrees

The door is at least 850mm wide

There is a minimum of 850mm beside the toilet

Handrails are fitted

There is a minimum of 1400mm of clear space in front of the toilet

The toilet seat is 460mm above the floor

There is a roll-in shower with fold down fixed seat or a shower chair

There is a portable shower head on flexible hose

Play Spaces

Level access is provided to play spaces

The space contain colour contrasting elements

Seating is provided in or around the play space