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OVERVIEW
- Business Overview
- Bookings
- Emergency Management
- Communications
- Other Information
- Guide Dog and Service Animals
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GENERAL
- Pre-arrival, arrival and reception
- Car Park and Access amenities
- Entry
- Internal Spaces
- Public areas
- Displays, exhibits, commentary and live performances
- External Paths
- Steps
- Ramps
- Public Toilets/Adult change facilities
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ATTRACTIONS
- Attractions Basics
- Amusement Rides
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COMMON AREAS
- Parks and gardens
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FOOD AND DRINK
- Dining Spaces
to view the full report.
Overview
General
Attractions
Common Areas
Food & Drink
Business Overview
The business has the following products/services available
Attraction
Food and Drink
Our business caters for the following disability types:
Blind or low vision
Deaf or low hearing
Limited mobility
Wheelchairs or mobility scooters
Food allergies or intolerances
Cognitive or people on the Autism Spectrum
Bookings
The business offers the following methods for bookings and enquiries:
Phone
Webportal
Our forms have high contract boxes and submit boxes
Emergency Management
Our Estate is open for general public access on a daily basis. Signage is provided inside buildings but visitors are able to wander the grounds in their own time.
There are Audible device/s to alert occupants to evacuate with instructions on how to evacuate.
Exit signs are clear and easy to see
Exit access is free and clear at all times
We ensure exit access is free and clear at all times by:
Staff training and signage to keep access areas clear
Exits and access to exists are greater than 900mm
Exit doors are able to be opened by all occupants
Exits to the emergency evacuation point does not include stairways
The evacuation point is clearly marked by a sign
The business identifies guests who need additional assistance should an emergency occur by:
Staff trained as evacuation and fire wardens will check with customers to see if assistance is required.
The procedure for assisting guests who need assisted rescue is:
Staff trained as evacuation and fire wardens will assist as required.
Communications
An accessibility guide is available on the website
https://seppeltsfield.com.au/accessibility-at-seppeltsfield/
Our business offers the following alternative communication methods
Plain English
Not specified
There is easy to read signage and information (e.g. menus and emergency information)
Other Information
For bookings made onsite, the ticket booth/counter/box office is accessible for people using a wheelchair
The business accepts the companion card
Guide Dog and Service Animals
The business provides a toilet area for service animals
The business provides the following services for services animals:
Service animals are welcome
Pre-arrival, arrival and reception
The business has the following in place to support guests during pre-arrival, arrival and reception
Information and maps are available in written form
A step free map/guide
Additional Information from the business
The following steps are in place to ensure that people with fatigue related to their disability are not disadvantaged by long wait times:
Seating is provided around the site for visitors to utilise, including outside cellar door.
In addition, the following further information can assist guests
The descriptions for our online bookable experiences include a link to our Accessibility Page and an email address to contact us for any additional questions or specific assistance required.
Car Park and Access amenities
The business has the following Car Park and Access amenities
A drop off zone
Designated disabled parking bays
Level or ramped access from the car park to the entrance
The accessible entrance is clearly signed from the parking bay
Kerb ramps are in place where a pavement or walkway needs to be crossed
In addition, the following further information can assist guests
Accessibility ramps are in place where possible inside and outside of buildings.
Entry
The business has the following amenities/systems in place for entry
A drop off point close to the entrance
A path of access to the building is slip resistance and even
A path of access to the building is clear of obstruction
Glass doors are fitted with a visual sighting strip
Door handles are of a contrasting colour to the door
Signage is written in a contrasting colour
The entry door is a minimum of 850mm wide
The entrance sill is less than 13mm
There a clear space of at least 1500mm x 1500mm in front of all doors.
The entrance door mats have a thickness less than 13mm and a width of 7500mm or greater
In addition, the following further information can assist guests
All public buildings on the Estate have accessible entrances
Internal Spaces
Interior walls are matte or low sheen
Floors, walls, counters and furniture are of contrasting colours
Tableware/glassware contrast with the table surface or table cloth
Floor surfaces are hard or short pile carpet
Seating is available for guests unable to stand for long periods
All corridors greater than 900mm
In addition, the following further information can assist guests
Some areas of our heritage buildings are not accessible to all visitors, but main visitor areas are accessible.
Public areas
The public areas have the following amenities in place
Display units, Televisions, Video displays etc. are open captioned
Even lighting
Seating
In addition, the following further information can assist guests
Seating if provided in Cellar Door for guests undertaking a wine tasting
Displays, exhibits, commentary and live performances
For displays, exhibits, commentary and live performances the following amenities are in place
Seating
Wheelchair accessible spaces/seating
In addition, the following further information can assist guests
Self guided and guided tours around the Estate are offered. Seating is available at various locations on the tour routes.
External Paths
External paths of travel have the following amenities are in place
Surfaces are concrete, asphalt, smooth paving or hard packed fine gravel (max aggregate size 13mm)
Pathways are wider than 900mm
There 3 successive steps or less on any path or at any doorway
In addition, the following further information can assist guests
Some areas of the Estate that are not open for daily general public access, are not fully accessible. Some tour routes can be modified, but some private tour locations within the heritage buildings are not fully accessible. This is clearly detailed on our website.
Steps
Steps have the following amenities are in place
There are steps.
All steps or staircases have enclosed risers
The underside of all staircases are enclosed or protected to a height of at least 2 metres
Handrails fitted to all open sets of steps
In addition, the following further information can assist guests
Some private tour locations within the heritage buildings are not fully accessible. This is clearly detailed on our website.
Ramps
Ramps have the following amenities are in place
There are ramps.
All fixed ramps are 1:14 or less
Hand rails are fitted
In addition, the following further information can assist guests
Ramps installed within and for access into public buildings
Public Toilets/Adult change facilities
Public Toilets/Adult change facilities have the following amenities are in place
There is an accessible toilet for public use
The door is at least 850mm wide
There is a minimum of 850mm beside the toilet
Handrails are fitted
The toilet seat of a contrasting colour to the floor
The toilet seat is460mm above the floor
In addition, the following further information can assist guests
Two accessible toilets are located on our Estate
Attractions Basics
A park map is available here:
https://seppeltsfield.com.au/seppeltsfield-site-map/
Amusement Rides
Accessible parking
Accessible toilet sign with symbols and braille
Accessible toilet
Ambulant toilets with signs with images and braille
Cafe indoor dining with wide doorways
Cellar Door with low tables for visitors needing accessible tasting options
Flat wide access to accessible and ambulant toilets
Ramp access to Dining Hall function area
Ramp access to lawn area
Ramp access towards Cellar Door
Ramps installed in public outdoor areas
Wide flat paved walkways to Cellar Door
Wide walkways with ramp access outside Cellar Door
In addition, the following further information can assist guests
Directions to key locations on the Estate is provided on the website page with the site map to assist with planning a visit
Parks and gardens
The following parks and gardens amenities are available
Accessible toilets
Accessible toilets are signed at regular intervals
There is a step free map
This map is available online
https://seppeltsfield.com.au/seppeltsfield-site-map/
Seats are provided at regular intervals
Accessible picnic tables
Ramp access to lawn area
Cafe indoor dining with wide doorways
Accessible parking
Wide walkways at the centre of the Estate grounds
Wide flat paved walkway to the cafe gardens
Signage for accessible toilets and key locations
In addition, the following further information can assist guests
Directions for key locations on the site are provided on our website to assist visitors to plan their trip to Seppeltsfield Estate.
Ramp access to lawn area
Signage for accessible toilets and key locations
Dining Spaces
The dining spaces have the following facilities/amenities in place
The entrance has level access
The doorway is at least 850mm wide
There is level access through the dining area
Chairs are moveable to allow for wheelchairs to be seated at the tables
There are areas of full lighting
There is an accessible toilet
Our business caters for the following dietary requirements
Sugar free (diabetic)
Gluten free (celiac)
Lactose free (dairy free)
Nut free
Additive free
Vegetarian
There are procedures in place to avoid cross-contamination of food products
Food safety systems in place and all staff are trained in food safety. Designated chopping board and toasty machines used for gluten free options.
There is a sample menu available online
Sample menu is available here -
https://seppeltsfield.com.au/cafe-seppeltsfield/
Cafe indoor dining with wide doorways
Cafe ordering counter
Cafe indoor dining area
Cafe outdoor dining with easily movable chairs for access