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OVERVIEW
- Business Overview
- Bookings
- Emergency Management
- Guide Dog and Service Animals
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GENERAL
- Pre-arrival, arrival and reception
- Cognitive Impairment Support
- Car Park and Access amenities
- External Paths
- Steps
- Public Toilets/Adult change facilities
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FOOD AND DRINK
- Dining Spaces
to view the full report.
Overview
General
Food & Drink
Business Overview
The business has the following products/services available
Food and Drink
Our business caters for the following disability types:
Blind or low vision
Deaf or low hearing
Limited mobility
Wheelchairs or mobility scooters
Food allergies or intolerances
Cognitive or people on the Autism Spectrum
Bookings
The business offers the following methods for bookings and enquiries:
Phone
Emergency Management
We are a mobile Food Van. The patrons are not within our food van. They are in the car park of the National Park who deal with the Evacuation plans
Guide Dog and Service Animals
The business provides the following services for services animals:
We are a take away food van within a National Park and as such we do not provide the amenities etc within the national park. We are able to assist with food and water within our normal range of take away food and drinks. Sone of which would be suitable for Dogs and other animals. Including water.
Pre-arrival, arrival and reception
The business has the following in place to support guests during pre-arrival, arrival and reception
Additional Information from the business
The following steps are in place to ensure that people with fatigue related to their disability are not disadvantaged by long wait times:
We do provide seating at our food van. Our set up is designed around fast food type service with wait times generally no longer than just a few minutes.
In addition, the following further information can assist guests
We have quick turn around times for our food and beverage offerings. We are easily accesable being within the Greens Pool Carpark with ample ACROD parking within 20 to 30 metres of the food van.
Cognitive Impairment Support
Documents are available in plain English for people with cognitive impairment (This may include instructions, guides, menus and general information)
Car Park and Access amenities
The business has the following Car Park and Access amenities
A drop off zone
Designated disabled parking bays
Level or ramped access from the car park to the entrance
The accessible entrance is clearly signed from the parking bay
In addition, the following further information can assist guests
We are located within the Greens Pool Car park Having easy access to the food van from ample ACROD parking
External Paths
External paths of travel
Surfaces are concrete, asphalt, smooth paving or hard packed fine gravel (max aggregate size 13mm)
Pathways are wider than 900mm
There 3 successive steps or less on any path or at any doorway
There are no Steps between the ACROD Parking and the food van
In addition, the following further information can assist guests
There arent Access issues between the ACROD Parking and the food van. The food is displayed in fridges at head type height assisting selection. The staff are friendly, able and very willing to explain and assist re food and beverage selections and what is in the food provided
Steps
Steps
In addition, the following further information can assist guests
No Steps are within the Greens Pool Car park and to reach our food van from your vehicle at the Greens Pool Car Park. We are easily accessible. However if you are wanting to go down to the Greens Pool Beach there are several stairs to navigate. There are some vantage points that can be navigated which are wheelchair friendly.
Public Toilets/Adult change facilities
Public Toilets/Adult change facilities have the following amenities are in place
In addition, the following further information can assist guests
We do not provide change rooms or Accessible toilets ourselves as My Favourite Kitchen . However there are wheel chair accessible toilets that are suitable for various disability users within 50 metres of the food van. a Change room with seating is also available within the rest room complex. It should be noted that these toilets are modern Pit type Toilets but are kept clean and do not smell like old fashioned pit type toilets did. It should also be noted that their is no water or waste bins provided by Parks and Wildlife although the toilets are provided with Sanitiser dispensers.
Dining Spaces
The dining spaces have the following facilities/amenities in place
The entrance has level access
The doorway is at least 850mm wide
There are areas of full lighting
There are Plain English menus
There is an accessible toilet
Our business caters for the following dietary requirements
Sugar free (diabetic)
Gluten free (celiac)
Lactose free (dairy free)
Low fat and fibre with no gastric content
Low potassium
Low sodium
Nut free
Additive free
Organic
Vegetarian
Vegan
There are procedures in place to avoid cross-contamination of food products
We are a nut free food van and our offerings of foods are compartmentalised using once use type packaging gloves are always used when handling food outside of their containers and changed between food groups.
There is a sample menu available online
Sample menu is available here -
https://maps.app.goo.gl/xe3GhtRbMXmJW6Dt8?g_st=am
foodvan
Food Van servery
In addition, the following further information can assist guests
If you have any trouble in reaching the service window or seeing our food displays etc. Please let our friendly staff know and we will assist you with your needs.