The business has the following products/services available
Tour/Transport
Attraction
Food and Drink
Event
Our business caters for the following disability types:
Blind or low vision
Deaf or low hearing
Limited mobility
Wheelchairs or mobility scooters
Food allergies or intolerances
Cognitive or people on the Autism Spectrum
The business offers the following methods for bookings and enquiries:
Webportal
Our website supports Screen Readers
Our forms have high contract boxes and submit boxes
There are Audible device/s to alert occupants to evacuate with instructions on how to evacuate.
Exit signs are clear and easy to see
Exit access is free and clear at all times
We ensure exit access is free and clear at all times by:
Staff are trained to keep these areas free and clear. Customers are informed to move away if blocking these areas. A safety walk of the space is conducted prior to opening to the public each day.
Exits and access to exists are greater than 900mm
Exits to the emergency evacuation point does not include stairways
The business identifies guests who need additional assistance should an emergency occur by:
If not apparent from interacting with the guest, our staff would check in and inform all guests of the process in the case of an emergency, flagging that those in need of additional help make themselves known.
The procedure for assisting guests who need assisted rescue is:
No official plan is in place.
The business accepts the companion card
The business provides a secure area with shade and water for service animals
Bowls, bedding, etc. are provided for service animals
The business provides the following services for services animals:
The venue (bar, restaurant and gardens) are set with bowls and bedding can be provided on request. The brewery itself is deemed a food production site and is not open to service animals.
The business has the following in place to support guests during pre-arrival, arrival and reception
Booking information and websites are compatible with screen readers
There is a reception/public entryway.
A tablet with text to voice or pen and paper at reception to aid in communication
Lighting in the reception area is even and glare free
Digital Registration (no hard copies)
Additional Information from the business
The following steps are in place to ensure that people with fatigue related to their disability are not disadvantaged by long wait times:
We do not have queues in our business. If they have to wait at all there is seating available for these guests nearby at all times.
In addition, the following further information can assist guests
N/A
The business has the following Car Park and Access amenities
Designated disabled parking bays
Level or ramped access from the car park to the entrance
The accessible entrance is clearly signed from the parking bay
Kerb ramps are in place where a pavement or walkway needs to be crossed
In addition, the following further information can assist guests
N/A
The business has the following amenities/systems in place for entry
A path of access to the building is slip resistance and even
A path of access to the building is clear of obstruction
Glass doors are fitted with a visual sighting strip
Signage is written in a contrasting colour
The entry door is a minimum of 850mm wide
In addition, the following further information can assist guests
N/A
In addition, the following further information can assist guests
N/A
Clear and unobstructed routes through and between buildings
Interior walls are matte or low sheen
Floors, walls, counters and furniture are of contrasting colours
Any protruding or overhanging obstructions are at least 2meters above the floor or are protected
Floor surfaces are hard or short pile carpet
Seating is available for guests unable to stand for long periods
Accessible facilities are clearly signed and visible from all areas
All corridors greater than 900mm
In addition, the following further information can assist guests
N/A
The public areas have the following amenities in place
Even lighting
Seating
In addition, the following further information can assist guests
N/A
For displays, exhibits, commentary and live performances the following amenities are in place
In addition, the following further information can assist guests
N/A
External paths of travel have the following amenities are in place
Surfaces are concrete, asphalt, smooth paving or hard packed fine gravel (max aggregate size 13mm)
Pathways are wider than 900mm
There 3 successive steps or less on any path or at any doorway
In addition, the following further information can assist guests
N/A
Steps have the following amenities are in place
There are steps.
The underside of all staircases are enclosed or protected to a height of at least 2 metres
In addition, the following further information can assist guests
N/A
Public Toilets/Adult change facilities have the following amenities are in place
There is an accessible toilet for public use
The door is at least 850mm wide
There is a minimum of 850mm beside the toilet
Handrails are fitted
The toilet seat is 460mm above the floor
The toilet seat of a contrasting colour to the floor
The toilet seat is460mm above the floor
There is a registered changing places facility
In addition, the following further information can assist guests
N/A
Additional Information from the business
In addition, the following further information can assist guests:
Not specified
Walking Tours
Guides have been trained in the following
Use of clear/simple English
The following parks and gardens amenities are available
Seats are provided at regular intervals
In addition, the following further information can assist guests
N/A
Handrails and stairs are built as per state/territory building code.
Slip resistance surfaces are used.
A handrail is available and at 865-965mm in height.
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The dining spaces have the following facilities/amenities in place
The entrance has level access
The doorway is at least 850mm wide
There is level access through the dining area
Chairs are moveable to allow for wheelchairs to be seated at the tables
All glass doors and full height windows have contrast markings
There are areas of full lighting
There are Plain English menus
There is an accessible toilet
Our business caters for the following dietary requirements
Gluten free (celiac)
Lactose free (dairy free)
Nut free
Vegetarian
Vegan
Halal
There are procedures in place to avoid cross-contamination of food products
We maintain separate preparation areas for common known food allergens within of kitchen workspace. We maintain rigorous cleaning standards to avoid cross contamination.
There is a sample menu available online
Sample menu is available here -
https://cdn.shopify.com/s/files/1/0748/4932/1279/files/Bar-Menu_WEB_f0ff44bb-1465-4e23-821b-f8ffd120da6e.pdf?v=1747044790
In addition, the following further information can assist guests
N/A
Events have the following facilities/amenities in place
There is step free access throughout the venue
Accessible toilets are available at the venue
Food and water is available for guide and service animals
The event is outdoors
Seating is at regular intervals
Accessible car parking is available
There is accessible public transport to the venue
There is an event map available
The event map shows accessible facilities
In addition, the following further information can assist guests
Accessibility may change dependent on event type. The details listed are a general guide.